Read Reviews Wilson County Motors Chevrolet Buick GMC

Wilson County Motors Chevrolet Buick GMC

Wilson County Motors Chevrolet Buick GMC

903 South Hartmann Drive
Lebanon, Tennessee 37090


Sales: (615) 444-9642
Service: (615) 444-9642
Parts: (615) 444-9642

Manufacturers: Buick, Chevrolet, GMC

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.3
  • Friendliness:

    4.8
  • Overall Experience:

    4.6
  • Pricing:

    4.3

24-Month Rating

based on 9 reviews

4.6

4.6 out of 5

44 lifetime reviews

Wilson County Motors Chevrolet Buick GMC

Most Reviewed Employees

  • Bill HuberBill Huber
    Sales & Leasing Specialist
    2 reviews
  • Simon JonesSimon Jones
    Internet Manager
    2 reviews
  • Hoover SutherlandHoover Sutherland
    Sales Manager / Broker
    1 review
  • Kelly TrackwellKelly Trackwell
    Service Advisor
    1 review
  • Kathleen CrumbyKathleen Crumby
    Business Manager
    1 review
  • Mitchel BoneMitchel Bone
    General Manager / Partner
    1 review
  • Ned WarrenNed Warren
    New & Used Sales Specialist
    1 review
  • Ron BrooksRon Brooks
    Internet Sales & Leasing
    1 review
  • Andrew BrennanAndrew Brennan
    Sales & Leasing Specialist
    0 review
  • Amy BaileyAmy Bailey
    Warranty Administrator
    0 review
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Cars For Sale by this Dealer

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Certified: Wilson County Motors Chevrolet Buick GMC

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Wilson County Motors Chevrolet Buick GMC has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Wilson County Motors Chevrolet Buick GMC

Wilson County Chevrolet-Buick-GMC has been a part of the Middle Tennessee community since 1927. We were founded with the belief that our customers deserve high quality products and services at a fair price. We have held true to that principle now for over 80 years.

Wilson County Motors has earned numerous recognitions for our business practices over the years. We have been selected as the Best of the Best of Wilson County in both automotive sales and service. We even earned the prestigious ABEA National Business Ethics Award. However, all the awards in the world pale in comparison to the thousands of customers that come back to us time after time for their vehicles and maintenance.

We are proud to serve our customers with respect.

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 5:30 AM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Children's Play Room Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Free Coffee Television
Free WiFi Vending Machines

coblep
4/10/2013 3:53:25 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
David ThompsonDavid Thompson
  • Customer Service:

    3
  • Quality of Work:

    1
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.8

My Review Of Wilson County Motors Chevrolet Buick GMC:

I brought my truck in to have the power steering repaired. A few days after the repair, the power steering began to make a loud noise and i took it back in to see what was wrong. They told me a belt in the system had broken, and the repair for that was very costly. My husband believes that the belt was broken during the first repair, and they did not stand behind their work. I cannot say that they purposely did this to get more business, but it seems unlikely that it would have another problem in the same area so quickly.

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CWBJFish
11/28/2012 11:21:14 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron BrooksRon Brooks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Wilson County Motors Chevrolet Buick GMC:

I chat with Ron Brooks on the Dealer's Website and the next day I went to the dealer and met John Stark. John was extremely helpful and made sure I got the new Silverado I wanted. Everyone was very customer friendly and got me in the Silverado I wanted.

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Response From: Wilson County Motors Chevrolet Buick GMC
Added: 11/28/2012 11:54:05 AM

CWBJFish,

Thank you so much for allowing us to help you with your new Silverado. It was our pleasure. I also want to personally thank you for taking the time to review us on DealerRater.com. Please let us know if there is anything we can do to be of assistance to you now or in the future.

Very sincerely,
Mitchel Bone
Partner / General Manager

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oelgopa
6/5/2012 10:42:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kathleen CrumbyKathleen Crumby
Simon JonesSimon Jones
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Wilson County Motors Chevrolet Buick GMC:

Simon was easy to work with, always returned my calls ans answered all my questions. I was able to buy a car at a fair price. I found Simon to be honist, and streight forward with me. He made me fiel that I was his only customer.

Peter Oelgoetz

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whisker8
3/27/2012 12:07:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Simon JonesSimon Jones
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Wilson County Motors Chevrolet Buick GMC:

Worked with Simon Jones and Wayne Fielder. Simon made it a very pleasurable experience and Wayne was very personable and a pleasure to work with as well. Would most definitely recommend this dealership.

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AdrianaR65
2/20/2012 6:00:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ned WarrenNed Warren
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wilson County Motors Chevrolet Buick GMC:

Ned and everyone at the dealerhip were top notch. It took me three weeks to finally settle on a car (a Chevy Cobalt), and I really appreciated that he took so much time with me. Everything about the transaction went better than I expected. I will definitely go to Wilson County Motors the next time I need a car.

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linderlou
12/6/2011 10:18:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill HuberBill Huber
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wilson County Motors Chevrolet Buick GMC:

Mr Huber was very helpful and friendly. Overall it was a good experience. He answered all my questions satisfactorily and showed me all the special things about my new car. I would recommend him to anyone.

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Bubba615
10/22/2011 12:55:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Hoover SutherlandHoover Sutherland
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wilson County Motors Chevrolet Buick GMC:

Superior service. I told them the exact unit I wnated, and Hoover found it for me in Georgia. Two days later, I took delivery. Absolutely perfect transaction. It is a 2011 GMC Sierra Crew Cab. I'll be getting my next vehicle from Wilson County Motors.

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samscrs
8/24/2011 11:34:58 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kelly TrackwellKelly Trackwell
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wilson County Motors Chevrolet Buick GMC:

I recently purchased a 2004 Toyota 4Runner from Wilson County Motors. Well, after 3 weeks of ownership the water pump went out. Wilson County Motors service department was very receptive of my issue and repaired the vehicle free of charge. I was impressed with how they handled the situation and how fast they repaired my vehicle. It is unusual to find a dealer or anyone who is willing to stand behind a 2004 model with 97,000 miles. I will definitely do business with them again in the future. Thanks.

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vivstar22
6/30/2011 9:17:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mitchel BoneMitchel Bone
Bill HuberBill Huber
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wilson County Motors Chevrolet Buick GMC:

I visited Wilson Co. Chevy Buick GMC for the purpose of purchasing a 2011 Chevy Camaro. I had already picked it out off of their website, it was within my preferred price range, color, etc. Bill Huber was the Sales Consultant who assisted me...he was very laid back, courteous and never pressured me. He was knowledgable about the vehicle. Very friendly. He's a great asset to the team.

I already had my financing in place thru my bank before I even arrived to buy the car. Laura Reasonover was very helpful in coordinating with my banker to finalize everything. She was friendly, smiling, and courteous.

A week after I made the purchase, I received a letter in the mail, and email from Mitchel Bone, General Manager/Partner. Very nice fellow from what I could tell from his correspondance.

My overall experience with this dealership was exceptional. They treated me as an individual, not just another sale. I highly recommend them and am telling all my friends, family and coworkers to check with them when ready to buy a new or used car.

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Response From: Wilson County Motors Chevrolet Buick GMC
Added: 6/30/2011 12:30:47 PM

vivstar22,

Thank you very much for the kind words. All of us at Wilson County Motors try very hard to ensure that all of our customers are treated with honesty and respect. I am glad that Bill and Laura took good care of you. We are certainly very fortunate to have such fine people working with us.

Please let me know if there is ever anything I can do to help you in the future.

Very sincerely,
Mitchel Bone, Partner / GM

P.S. - Congratulations on your new Camaro!

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serenete
3/28/2011 6:49:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stephanie MoritzStephanie Moritz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Wilson County Motors Chevrolet Buick GMC:

We were so pleased with every step pf our process. Everyone there from our amazing sales lady, the finance lady ,up to the Manager made our visit AWESOME! We could not be happier with them or our new Chevy Cruze. We will definitely be back in a few years to purchase from them again. They were so kind and went way, way, way, out of the way to make sure we understood about the car. They listened to our concerns and addressed them head on. We were given time to think about all of our options and were never pressured. They educated us on the different features of each car we thought about. As we headed to the finish line, we had no doubts. We are still so pleased with our car.

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