Reason for Visit: Sales
I recommend this dealer: No
My Review of Woodhouse Ford:
After purchasing a new vehicle from them that was constantly in the shop (7 of 8 fuel injectors had to be replaced, some more than once, replace emergency brake system, replace leaf springs, stranded when transfer case exploded - to name a few things), we asked them to buy it back. After repeated contacts initiated by us, they said Ford had come to the table with "Ford Cash" to be used towards the purchase of a new vehicle. In addition, they would give us the the price they paid for the vehicle of our choice. We decided on a vehicle and they shot us a price. We shopped the price around and found other dealers that would meet/beat it (meaning they weren't selling it to us at their price). When we told Woodhouse that we found other dealers that would beat their price, they told us we were ungrateful and never to do business with them again. Since then, we have found out that the offer of Ford Cash was made up by Woodhouse, Ford hadn't even been made aware of all the problems we were having. In the last two months, we've started hearing dozens of horror stories about Woodhouse. The most scary ones (and there have been more than one) is where people pick out a specific vehicle with certain options, and then when they sign the paperwork, they pull a switcheroo with a lesser vehicle. When you complain, you will be escorted out of the building.
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