Made appointment to test drive a car I saw online. Showed up and Richard Lanier, who I was supposed to meet with, was to busy to even test drive with me. Took the car out by myself (2009 Ford Escape), so had a chance to look it over. It was what I wanted if the price was right. They came down a whopping $900. Was told that they already are competively priced to draw people up from the "big city". He asked what my form of payment was and I explained I was already preapproved with Capital One. I let him convince me to put in a credit application to see if they could beat my rate. I sit down and the finance guy says "woooo you have a LOT of student loans"- not the best foot to start off on. I stated matter of factly I was in grad school. His rate came back at 8.9 and I had 8.85 already approved with Capital One. I told him his rate was higher and his vehicle was higher in price than other dealers, so this wasn't working out. He answer was it was "basically the same rate" as what I already had. I asked about warranty info and by the time I got to the final price it was about $8000 over where I wanted to be. He justified his price in that they had a similar car that didn't have a sunroof that sold for more. Other people's inability to negotiate had nothing to do with me, so I just looked at him and blinked. I left, feeling like I had been in a fight and LOST. Richard Lanier called me the next day. I really wanted to see if I could get the price reasonable because I did like the car. I asked him for the break down of what everything was costing (fees, warranty, cost of the vehicle). He made it clear he was not informed enough or was just a shady salesman because everything was "about this much". I got frustrated and said I would call him back if anything changed. I got online and found another dealer with a car I wanted that agreed to my pricing. I called Mr. Lanier that evening and said thanks but no thanks, he was asking for too much and I was on the way to pick up my other choice. To add injury to insult, I have since recieved letter from the lenders they put my application through that declined me addressed to "Amanda", which is NOT even close to my name. These fools can't even get my name right so I can only imagine what issues I would have had if I actually bought a car from them! These are old school salesman who see a women shopping on her own and see dollar signs! DO NOT SHOP HERE!
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