Wynn Buick-Pontiac-GMC

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Wynn Buick-Pontiac-GMC:
my wife and I just purchased our 7th car since we got married in 2000. We decided we needed more room so we went off looking for a nice used car with a third row. We first went to Carl Black in Kenn. their everyone was very friendly but they didn't have anything on the lot that really had the features we wanted. So we looked at cars. But with everything we wanted it was a little to costly. Since then The salesmean has called several times letting me know when they had something that they thought I my like. They day after going to Carl black we went to Wynn, in Cartersville. At first Brandon was very helpful, we found a crossover that was loaded and had everything we wanted and more. We went inside to try to work on numbers. Almost four hours later we went home expecting a call in the A.M.. Noon rolled around and still no call. So I called. and was put off again. I went in after work and asked for Brandon but he had gone home sick. I understood that, and asummed that was why I never got a call back. Then I was left standing there for 40 minutes. Then someone offered to help me.(after I had already let it be known that I was needing help). Then I sat there for another hour so that they could tell me that they would call me in the morning again. At this point all I needed to know was the intrest rate because we had planned on getting the money from another source if the rate was too high. The next day the call never came, so I started calling again. I was put on hold and was told that I would get a call two or three times. So I just decided to get the money from our other source. I left work to go write the check just to find out that they had already sold the car. I was VERY UPSET. That's when I went to Honda Carland North and they are AWESOME. Don't think that Honda is above your price range. I got a brand new loaded Honda for about the same bottom dollar as the used GMC and I got a interest rate that GMC said "could not be done".

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