Yakima Chrysler Dodge Jeep Ram

Thieves Don't deal with the manager with white hair he is a thief and his salesman's are way too pushy and they'll try to sell you anything take from my mista Don't deal with the manager with white hair he is a thief and his salesman's are way too pushy and they'll try to sell you anything take from my mistake don't go here plenty of places in Yakima are better More

Service from Jose Garcia I want to give sales rep, Jose Garcia a shout out. He is very down to earth and really cares about the customers he serves, his time is your time and I want to give sales rep, Jose Garcia a shout out. He is very down to earth and really cares about the customers he serves, his time is your time and you never feel rushed. I would highly recommend him, if you are looking for a easy going and truly outstanding vehicle shopping experience. More

Great service! Salesman Pepe was Very knowledge and great to work with! Pepe and Dave worked with me to get the deal done! Would highly recommend Yakima Chrysler Jee Salesman Pepe was Very knowledge and great to work with! Pepe and Dave worked with me to get the deal done! Would highly recommend Yakima Chrysler Jeep Dodge! More

Great Service Josh and the entire team at, Yakima Chrysler Dodge Jeep Ram Fiat, made my first time buying experience easy and painless. There was no pressure and th Josh and the entire team at, Yakima Chrysler Dodge Jeep Ram Fiat, made my first time buying experience easy and painless. There was no pressure and they weren’t pushy like most car dealerships are. I visited 3 times before I decided to buy. I would highly recommend this team for a new or used car. More

Great to work with, will find you the vehicle you want. Great to work with, friendly. Will find the right rig for you. Very clean, nice, modern dealership. They take the time to get to know you, and your Great to work with, friendly. Will find the right rig for you. Very clean, nice, modern dealership. They take the time to get to know you, and your needs in a rig. More

Great service!!! Had our vehicle detailed by them, and it looks amazing! The Service department is always great there! Always very friendly, professional and dedicated Had our vehicle detailed by them, and it looks amazing! The Service department is always great there! Always very friendly, professional and dedicated to fixing the problem. More

Worst experience ever!! We took our 1996 White Dodge to the maintenance department at this dealer. The mechanical problem we had was when we started the vehicle in the mornin We took our 1996 White Dodge to the maintenance department at this dealer. The mechanical problem we had was when we started the vehicle in the mornings it would turn off on it's own. They told us they needed to change the computer for the cost of $1,300.00 dollars. We paid the amount and they stayed with the vehicle for four days to work on it. When we picked up the vehicle they told us everything was working smoothly and the problem was no longer an issue. We took the vehicle home with us and the next morning we noticed the problem continued. We immediately contacted the dealer and informed them the problem continued. So we took it back and they kept the vehicle for another 4 days and gave us a paper saying "all ok no more issues at this time". We took the car home again and the problem still continued. We contacted the dealer again and they told us they would not see the vehicle unless we paid them $102.70 dollars. We refuse to pay again for a service previously paid. Since there is absolutely no improvement from the vehicle we told them to just give us the money back ($1,300.00 dollars) and they refuse to do so. We ask to speak to the manager and he was very rude and raised his voice when he talked to us. Very bad customer service. He told us they would not give us the money back, but could only offer a discount every time we took the car in. So I would not recommend there service, unless you want to be out $1,300.00 dollars and be ready to be scream at by the manager. I still don't know what to do. I have a vehicle that does not work properly, am out $1,300.00 dollars and if anybody has any suggestions on how best deal with this we would really appreciated it. Rating -star o -0 Sincerely, Martha More

Very understanding,, Chad C is always pleasant and goes above and beyond, even when my vehicle has challenging issues! We haven’t alway been treated well in the service de Chad C is always pleasant and goes above and beyond, even when my vehicle has challenging issues! We haven’t alway been treated well in the service department, but I highly recommend Chad. More

New Customer Bought my wife a new 2019 jeep cherokee, My wife had to take the jeep in because it would not pull any hills. Service said they didn't know what was Bought my wife a new 2019 jeep cherokee, My wife had to take the jeep in because it would not pull any hills. Service said they didn't know what was wrong with it, (no error codes) and was lacking power. Service needed to keep the jeep for more trouble shooting, with no estimate when she would get it back. The Service manager was very rude and disrespectful to my wife. She told them she needed something to drive while they had her brand new jeep, but the rental place was out of cars, and they basically said they could drop her off somewhere. I have never had a dealership EVER not give my wife something to drive home when they keep her car. I had to call the general manger and voice my opinion (since I was out of town). He was pretty rude in the phone conversation, in which I strongly stated it is not my wives problem that the rental car place was out of rigs, and that he needs to come up with something for her to drive, (it was like I was putting them out or something). We will never buy another rig from this place again. More

Ram 3500 Cummins Service Chad C. Greeted me and made my service appointment very pleasant. He made sure I asked all of my questions and addressed all of my concerns. Chad r Chad C. Greeted me and made my service appointment very pleasant. He made sure I asked all of my questions and addressed all of my concerns. Chad reviewed my service needs to be sure the shop took care of all items. All service items were taken care of including tire rotation and checks for any factory upgrades. Chad is an excellent person to deal with and a super ambassador for this fine dealership :-) More