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Yark Toyota

Maumee, OH

4.4
947 Reviews

1377 Conant St

Maumee, OH

43537

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947 Reviews of Yark Toyota

December 31, 2020

Always friendly and welcoming. Usually have a great experience. This last visit was a little different though. When checking in and going over what was needed, I wasn’t quoted a price. During the se More

by mbrunsman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 06, 2021 -

Yark Toyota responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

December 31, 2020

It was a good experience. However, I don’t like being forced to write something. This process is probably the most irritating of the experience More

by mtanner201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Khouzam
Jan 06, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 31, 2020

had a safety recall and appt time and the scope of work was completed timely. Visited showroom and my sales rep called me by name. Looked to upgrade with no pressure from my salesman. More

by mapietras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Barnes
Jan 06, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 30, 2020

I stopped in unannounced with a leaking tire. Nick Giesswein took me right in and had the tire fixed in minimal time. Thanks and Happy New Year, F E (Gene) Davidson More

by Gene Davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein
Jan 06, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! Happy New Year!

December 30, 2020

In all the years they have been there, Yark Toyota has NEVER disappointed me. Their service has helped me get to 240K on my odometer. More

by PAUL.CASMUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein, Dave Hilbert, Michele Khouzam
Jan 06, 2021 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 30, 2020

I had three recent trips here.1. I recently took my car I had three recent trips here. 1. I recently took my car in for major Oil leak and 10 days later had to go back in today because the fan would not st More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michele Khouzam
Dec 31, 2020 -

Yark Toyota responded

We truly apologize for your experience and that it has led to your negative review. We have forwarded your concerns to proper management for further information. We understand that your vehicle was brought in without an appointment. We looked at it immediately and have not been able to duplicate the concerns you are having. The oil leak we repaired previously is not associated with your current concern. You mention another vehicle we serviced for routine maintenance in the past. That vehicle was noted to have some rust on the rotors and your advisor at that time explained that this was not cause for concern and they would be replaced when the brakes were due to be replaced. As for the multi-point inspection, it is meant to check over basic areas of the vehicle and is not a substitute for diagnostics. In this instance, you presented with an oil leak on 12/14/20 and had not been in for service when the inspection was performed last on 5/13/20.

December 29, 2020

Long wait but Accurate estimate for wait time. Requested service for my vehicle and asked if I wanted to address recall before proceeding! Great experience. More

by brooklyn_towns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein
Dec 30, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 29, 2020

Superb service. My problem was quickly addressed & expertly assessed. Many Thanks!!!Not sure who the young man in service was but he was terrific!m More

by DREICHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember might be Dave Hilbert
Dec 30, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 25, 2020

The employees are friendly & efficient. The service department is very knowledgeable and completes the work in a reseasonable time. Because of the above reasons I will continue to use Yark. More

by JSCHELL1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Giesswein, Dave Hilbert
Dec 29, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 25, 2020

Great dealership I know I can always go there and get a good deal. They get me in and out quickly. They always give a good trade-in value. More

by NCALMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fitz Crawford, Tony Hernandez, Chris Ruth
Dec 29, 2020 -

Yark Toyota responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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