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Youngblood Kia
Springfield, MO
1,391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,391 Reviews of Youngblood Kia
July 21, 2023
Took my car in due to rod knock. I was told that my car was a quart low on oil and that it was black. Wasn't even close to being the truth, I just changed the oil within a couple hun I was told that my car was a quart low on oil and that it was black. Wasn't even close to being the truth, I just changed the oil within a couple hundred miles. When I said something about that all I got was there was sludge build up in the engine, which by going I line is a common issue with Kia vehicles that I wish I would have know before purchasing this $50k Sorento. After the lie about the oil, the warranty was denied(only have 70k miles on the car) the claim. I tried talking to a manager about it but kias service manager was on vacation so I was supposedly transferred to Nissans service manager who after taking to him, he admitted that it was actually Brad at Kia who lied to me again. They had the car towed and it took me getting the police involved to find out where my car was. Was told that it was repossessed, which isn't even close to the truth because there's not a single payment that was missed on it, so another lie. After finally finding my car, I had it towed back to my house, when the tow driver got it there, he showed me where there was a rock wedged between my wheel and caliper, I had to remove the wheel to get it out. Guess when you call them out on their lies they try to sabotage your vehicle. Now I'm dealing with the warranty company trying to fix the lies they've been told. I would steer clear of Youngblood, I've heard nothing but negative things about them since this process started. I've had several people tell me to not go there after the fact and to definitely not let Brad anywhere near the car. My car will go to a different state before going back to them. Sad, because I was thinking about trading it in an their new electric car, won't happen at this dealer, ever. Also, it took a voice mail to John to get any response from anyone there, John couldn't even call me back. I finally got my key fob back, and I told the guy at the front desk that I didn't want to go back in the service area because it wouldn't have been pretty, was lied to to many times, and he told Brad that I was there and that I didn't like him and I couldn't make it out, but he yelled something, which is why I didn't need to go back there. More
by Dissatisfied is an understatement
Employees Worked With
Brad Duggins
Helpful July 20, 2023
Best experience at a car dealership ever! Erick was fabulous along with everyone else we interacted with. Very well educated on their cars with no pressure sales tact’s. As well as awesome fo Erick was fabulous along with everyone else we interacted with. Very well educated on their cars with no pressure sales tact’s. As well as awesome follow up phone call after the purchase of the vehicle on any questions we may have had. Would totally buy a car from them again! More
by moestock
Employees Worked With
Erick Lassiter
July 09, 2023
First of all,, let me say that a high pressure situation will make me walk away in a second, and this DID NOT happen here.. Very friendly atmosphere. Tanner was our salesperson and she never made us feel u will make me walk away in a second, and this DID NOT happen here.. Very friendly atmosphere. Tanner was our salesperson and she never made us feel uncomfortable, or pressured us to buy a car. She was very knowledgeable about the vehicles, and gave or found out answers for anything we wanted to know. I would recommend her highly!! Our overall experience was very pleasing. More
by keep it real
Employees Worked With
David Primanzon, Steve Green, Tanner Bartholomew
July 08, 2023
We had several people helping us with the order and purchase of our Telluride. All were great to work with as it is very emotional to order a vehicle and then have to wait months to get it.... purchase of our Telluride. All were great to work with as it is very emotional to order a vehicle and then have to wait months to get it.... More
by bjbuilds
Employees Worked With
Steve Green, Collin Teague
July 03, 2023
I took my Kia Sportage in to fix the driver's side window. I was not only treated fairly, but was in and out quickly. I had an awesome experience with Kayleigh Terry who even help lift a troubled spot window. I was not only treated fairly, but was in and out quickly. I had an awesome experience with Kayleigh Terry who even help lift a troubled spot on the rear leather seat. More
by d.rapelje13
Employees Worked With
Kayleigh Terry, Brad Duggins
June 30, 2023
Honest in doing business and great customer service from all parties involved in the transaction. A special thank you to Erik Lassiter, a class act, who went over and above, all parties involved in the transaction. A special thank you to Erik Lassiter, a class act, who went over and above, More
by bhb.hrb56
Employees Worked With
Erick Lassiter
June 17, 2023
We arrived to Youngblood Kia (pre-owned) at 9:50am on a Saturday (even though we originally had a 12pm appointment) and were greeted immediately by multiple employees. Aidan is who we ended up working with Saturday (even though we originally had a 12pm appointment) and were greeted immediately by multiple employees. Aidan is who we ended up working with and he was fantastic throughout the entire process. The entire team was quick and efficient and negotiated fairly. They were very eager to work with us and didn’t play games. They were all incredibly kind, easy to talk to, and got us into the dream car we arrived for within 2 hours. We had two vehicles to trade in (that we had extensively researched) and their first trade in offers were spot on. They didn’t low ball us and they didn’t upcharge the vehicle we wanted. I truly cannot say anything better about them. Aidan was great, and Chuck in financing was straightforward, fast, and so helpful. I will be sending everyone I know there. More
by graceyrouth
Employees Worked With
Aidan
June 13, 2023
Courteous, kind, humble, not pushy, accommodating, professional, informative, honest, quick work and top notch in every way! They beat out in every category especially compared to the other dealer a professional, informative, honest, quick work and top notch in every way! They beat out in every category especially compared to the other dealer across the street, wonderful vehicle and a service to match! More
by Brooke
Employees Worked With
Jon Rus in sales and Chuck in finance
