Youngblood Kia

From the time I walked in until I left, I felt like they were trying to gouge me. 1. I took my van in for warranty work. Was told when I arrived there could be a $149.00 diagnostic fee if they didn’t find were trying to gouge me. 1. I took my van in for warranty work. Was told when I arrived there could be a $149.00 diagnostic fee if they didn’t find anything covered by warranty. The van is a 2021 with 20000 miles on it. 2. I had reserved a rental car. I was told it would cost a half day rental of $15.95. When they printed out the paper work it was $40.00. 3. I stopped and filled the car with gas before returning. $4.02 for barely over a gallon. I drove ONE block to the dealership. I was told the car wasn’t full and would be charged $75.00. I got back in the car, drove the one block to the station, forced another $1.03 into the tank. Drove back to dealership. Placed the key on the counter and told them it was over full. I was not charged $149.00 because the work was “warranty” work. Since it was “warranty” work I didn’t have to pay for the rental. They didn’t go out and check the fuel gauge when I returned the second time. I left with a migraine and high blood pressure. Next time my Kia needs work, I will go to A dealer in Bentonville or Little Rock. NOT Youngblood. More

It was an okay experience. The questions asked never got an realistic answer if you mathematically think about it. an realistic answer if you mathematically think about it. More

Two words: Very Happy! The Service I receive from my Service Advisor Brad and the rest of the staff in the Service Department has always been right on target. Service Advisor Brad and the rest of the staff in the Service Department has always been right on target. More

Service dept. personal are always helpful and knowledgeable and extremely friendly. Always on time when service is completed. knowledgeable and extremely friendly. Always on time when service is completed. More

We went to the dealership and were met by Kris. He was very professional and knowledgeable! It made our experience great! very professional and knowledgeable! It made our experience great! More

Very helpful willing to please. Kept me informed. Shuttle service was a lot of help Shuttle service was a lot of help More

Brad listened to my issues and recognized it was serious and still under warranty and gave it due attention! and still under warranty and gave it due attention! More

Friendly & welcoming environment. Very efficient check-in. Excellent service advice. Brad explains service needs well so I can make good decisions. I feel like he is honest & cares about his custome check-in. Excellent service advice. Brad explains service needs well so I can make good decisions. I feel like he is honest & cares about his customers. The work was completed in a timely manner. Vehicle was returned to me clean & ready to go. The showroom & waiting area is exceptionally clean & comfortable. As always, an excellent experience. Thank you. More

The people we meet with were very helpful and friendly. We were treated very well. We were treated very well. More

They squeezed me in for an inspection and everyone there was kind, and the service was quick! was kind, and the service was quick! More