I bought a 2016 Platinum Maxima, it took the service department 2 weeks of brow beating for them to get all the items (plush floor mats, trunk mat, splash guards, owners manual). I hit something in the road 2 weeks after I bought it and blew a front tire and cracked a rim. The service department told me a rim and tire would cost $1380.00. That is hilarious, the service manager argued with me over the price saying it was correct. I called to other dealerships and cut the cost in half and told them that I would be there to get my car. They then and only then they looked into the price and said, "Oh my bad" you were right. When I went back to pick up my car I was clearly the topic of discussion that day because wow was I met with distain. NO worries, I wont be back. The did nothing to make it right! They claim to have lifetime power train warranty, that doesn't mean much when everything you get done in their service department cost double, I was wondering how they could do that??? I could type for hours about the bull crap we were told and promised by one of the guys in the service department but I am seriously done with it
I Recommend This Dealer:
Andy in service and Shawn service manager
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