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Youngblood Nissan - Service Center

4.0

69 Lifetime Service Reviews

3505 South Campbell Avenue, Springfield, Missouri 65807

69 Reviews of Youngblood Nissan - Service Center

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July 26, 2017

"Great service."

- maddman49

This was my first experience at Youngblood Nissan Dealership. Everyone was very helpful and professional. The waiting area was great with plenty of snacks, coffee and water. They even washed my truck after they serviced it. Great experience. Thanks to all the employees.

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Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
July 22, 2017

"30,000 mile maintenance + regular service"

- browncar2015

I am very pleased with service and attention given to my questions by my Service Advisor, Chase Wells. This visit was for my 30,000 mile maintenance service + routine regular service and it was done in a timely fashion. Also, Chase helped me by finding some discounts allowed for the service as it was a very costly maintenance service. I appreciate his carefully explaining the details to me, so that I can understand the process and necessity of the items needed. My only complaint would be that when my car was ready to go, it had been washed, but still had lots of bugs on the front. That just didn't measure up to excellent customer service. If they are going to wash it, seems like it should be clean when finished. Chase had them take it back and it was returned in much better condition. Also, there was no sticker in the window to remind me of next service. I realize the computer on the car does this now, but I am accustomed to having the sticker. They did put one in place when I requested it. It might make one question the overall quality of the service if the little things are not up to par.

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Recommend Dealer
Yes
Employees Worked With
Austin Massey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Chase Wells, Service Advisor
July 21, 2017

"EXCELLENT SERVICE DEPT!"

- nissan _ lover

CHASE IN SERVICE IS ALWAYS GREAT! GREAT DEALERSHIP , GREAT PEOPLE! HIGHLY RECOMMEND! THEY TREAT YOU LIKE FAMILY AT THIS PLACE. NICE CLEAN FACILITY , AND THEY GET YOU IN AND OUT IN A TIMELY MANNER.

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Yes
Employees Worked With
CHASE
July 20, 2017

"above and beyond"

- elaine skinner

i asked for a seat to be complimentary vacuumed and they did the whole floorboard too! The work was completed in less time than they quoted and a free car wash is always a perk in my book!

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Yes
Employees Worked With
andy burkemper
July 20, 2017

"Return for Service"

- Al Valdivia

From the time I scheduled my appointment, arrived at the dealership and left after service, all of the staff was friendly but professional, courteous and punctual. The work I requested was done in a timely manner and notice a couple of things that needed to be done at no-charge. Only high quality service professionals can do that! My service adviser Daniel Chitwood always kept me abreast of what was going on with my truck. I couldn't have been more pleased with my experience!

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Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
July 19, 2017

"Excellent service"

- HawkPilot

Just had my new vehicle there for it's first service and everyone I spoke with were very pleasant and did a great job. The initial bill came out showing synthetic oil when it only had the Nissan recommended oil put in so took a few minutes to get that straight which was no big deal however the young lady in the cashiers office took $10.00 off the bill for the wait. Hadn't expected that and it was a very kind thing to do. They also washed the vehicle which also wasn't expected. We'd just returned the day before from a trip of 3997 miles on the vehicle from start to finish so my next stop was going to be a car wash. Great job to all there and thanks. Jerry

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Yes
Employees Worked With
Chase Wells and Daniel (didn't get his last name, but was the initial service writer)
July 18, 2017

"Excellent Service"

- Roho

I've been going to Youngblood for years to have all my vehicles serviced at Youngblood, yes both Nissan and a older Toyota Rav 4. I've only had great service at Youngblood. Shawn ,Chase, and all the service writers are top notch. Professional, courteous, and thorough at their jobs. Same can be said about the people in the shop. I have the utmost confidence when I get my car that it's been take care of.

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Recommend Dealer
Yes
Employees Worked With
Chase in service
July 13, 2017

"Servie"

- Debra Jestus

Chase Wells is great to work with. Has my vehicle ready when said. The people in the service area are very friendly. The wait area is pleasant.

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Yes
Employees Worked With
Chase Wells
July 12, 2017

" The service department is excellent. "

- Jimmy.5150

Chad Wells doesn't excellent job. Had my car done way before this he said it would be done. Would recommend him to anybody. B

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Yes
Employees Worked With
Cali Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : The only problem I had was the finance guy he was really pushy. Can't remember his name.
July 11, 2017

"Above & Beyond"

- 417bliss

Outstanding service! These guys are courteous and never pushy. The wait area is always clean and orderly with ample refreshments and nice tv to watch. The courtesy van is available to take me home if my wait is too long. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Andy Burkemper, Service Advisor
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