5 W Main St PO Box A
Avon, CT 06001
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They were fast clean on time and considerate. The waiting room clean and comfortable while I waited for my service to be completed.
2018 Suburban was brought in for running rough approximately four months after a 90K tune up - dealer stated nothing wrong. Vehicle was brough to another shop that cleaned fuel injectors and replaced the recently changed spark plugs - vehicle now runs smoothly with better performance. Will not return to O'Neill's for service.
Jose kept me informed of the work that my car needed and the cost. When I picked up my car it was raining so Jose brought my car to the door so I wouldn't have to walk through the lot to get it in the rain! He provided excellent, kind customer service!
I like the staff they're always helpful and able to discuss whatever your issue is. The dealership is also nice to wait. Michelle and Jose are always really helpful.
They took care of my issue with ease! Very nice people both in sales and service! I would recommend them for sure.
Was told one thing then charged another. Completely ripped off. Never will go there again. And I’ll make sure no one else I know will either
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