Paul Obaugh Ford Lincoln Inc

13 Lee Jackson Highway

Staunton, VA 24401

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What Others Say

We live in Colorado and found and purchased a new truck via Dustin Shull and Paul Obaugh Ford. I shopped around quite a bit and found the experience to be frustrating for the most part. By contrast, my experience with Dustin and Paul Obaugh was first-rate. Dustin sold us the truck we'd been searching for with no hassle or surprises. The truck cost what he said it would and he was very patient with us through the entire process of selling and transporting the vehicle to Colorado. I highly recommend Dustin as a salesman.

My husband and I had a very disappointing experience with Paul Obaugh, specifically with Dustin. They listed a used 2000 Honda CRV priced at 8.5K that we were very interested in. We thought that $8.5K was rather steep, especially since KBB was valuing the vehicle at $4.2K. I reached out and sent KBB's estimate, but we were assured by Dustin that the vehicle was in immaculate condition and that's why it was priced so high. We've had the vehicle for less than a week and yesterday the car wouldn't start. We reached out to Dustin with our concerns and his response was basically, "The vehicle was sold as-is and there's nothing we can do for you". There is so much more to this story, including a few "sketchy" and unprofessional interactions; Dustin joking about using weed, texting me "Yikes! LMAO" when I questioned an incorrect sales contract, and trying to convince me that damage to the car's bumper was "bird poop". We feel taken advantage of and we will NOT be returning customers. We want to warn any potential customer that's considering a purchase from this dealership.

We took it to have an oil change. We got there early and they were done before our appointment. Very friendly.

Everyone was very helpful throughout the whole process from ordering all the way through to signing the paperwork. Great people to work with and a pleasant experience.

Have gotten some of best services here customer service is outstanding and will continue to return

Professional quality service with the personal touch. Service is always prompt and competitively priced with the peace of mind it is Ford servicing my Ford.