4990 Premiere Pkwy
Bessemer, AL 35022
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I have had my car in the body shop several times and they have always done an excellent job.
Sales lady was very nice but had an emergency, had to pass deal to Derrell or Nathan . She asked me to call them which I did and they said got your paper work right here and said I’ll call you right back. Then 🦗🦗🦗🦗🦗🦗🦗🦗this is verey disappointing on a dealer ship who says they pride themselves on customer service and a premier dealer . When you say I’ll call you back you should and just because it may take a bit more work to get a client and the bank to approve what the dealer is trying to do. It appears that this dealer only wants to be able to deal exclusively with the clients that are an easy path to close a deal instead of putting the work in But also what do you expect from a dealer who can’t even call you back.
Tyi did a great job with his job telling me about the cars he is really good at what he do👏 👍 🙌
Ty is an amazing guy! I met him across the street at a gas station when my Mercedes was leaking. Despite being busy pumping gas for a recently sold truck, he took the time to give me his business card and offered a quick five-minute walkaround of the truck. His professionalism and friendliness truly stood out. I'm looking forward to buying a trail boss from him next year. Thanks, Ty, for your excellent support!"
I do not often write reviews however I wanted to because i had a great experience. I bought a used 2019 Suburban site unseen as I was purchasing from another state. Zac Jackson was my sales person who took the time to answer all my questions, heck he even picked me up at the airport. The vehicle was well represented, it was everything they made it out to me and I literally picked up and drove it 800 miles home. I also have to give mention to the sales manager Robert Purdy who handled all the details of purchasing out of state, it was a seem less transition because of Robert. Thank you to you both, it was a great experience. Michael Graydon
They cant seem to return phone calls or messages. They tell you they will call you back & dont
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.