This is my second purchase from Quirk Mazda. Everyone is so friendly and helpful. I especially miss Marianne. She is amazing.

On Saturday, I had an appointment to test drive a car. As a good consumer, I did my homework and had been shopping around for the best price. I liked the car and wanted to buy the car, but like many of the reviews I had the worst customer service. We sat down in the middle of the dealership, which I thought was odd and lack of privacy. However, after some back-and-forth on price, we came to a price. I told them I leave a deposit and bring a cashier's check for the full price on Saturday when I would pick up the car. They asked to write a personal check, however, I didn't have my checkbook on me. I offered my credit card and agreed to a $1500.00 deposit. Next, the business manager came over handed me my credit card and told me if I was still interested in the car on Monday to give him a call. They essentially showed me the door. I have gone to other dealers and they had the best price, but this was the worst customer service. Cash is no longer a good deal.

Just got my lease from Quirk Mazda. Nami M. Was fantastic. The process was quick, easy, and pleasant. I shopped around a few different dealerships and Nami gave me the best price no games or back and forth. Come to Quirk and as for Nami.

I walked in and felt unwelcomed. They were just staring at us until a lady named Rachel approached us. It was a strange mood, I just wanted to buy a car and head out but they didn't seem to care for our business. I know the market is tight and there are no cars but at least acknowledge us. After test driving the cx30 and cx5, we left and went to honda and later toyota (where they both had better customer service than the quincy mazda).

I stopped by yesterday after having made an appointment, but faced the worst customer service I have ever seen. One of the employees was in the corner talking on his cellphone the entire time while I waited to be addressed, while another employee sat in his office and never once came out to greet us even after clearly seeing us walk in the door. After waiting for 10 minutes with absolutely nobody caring about our presence there, it was enough disrespect for me to walk out the door. I shall be taking my car shopping business elsewhere and would probably never think about buying a Mazda thanks to you.

Horrible Experience! Rude salesman! Misleading information provided by online team! I talked with them before going there and they provided misleading information about availability! Price! financing situation!!! Wasted so much time and money to get there! The salesman did not even bother to stand up while we were there standing in front of him! He remained behind his desk!!! He told us that he can sell the car at full MSRP sticker to others (well! good for Mazda! Congrats! Poor customers!!!) ...and he does not give us any discounts-many places do give you some discount- they don't do it! He said he could only change the financing situation (3-4% APR), and then can give us some discount! I had asked about the financing situation on the phone before going there and that was not what their online representative had told me! SO BE VERY CAREFUL ! While I was the one who wanted to buy the car and get a loan, he was talking and looking to my husband all the time! (It is 2021, you should learn to respect women :| ) Seems like I was not the only one who had this experience (Based on other recent reviews!)