I had an outstanding experience with Rusnak BMW. The staff was professional, knowledgeable, and genuinely focused on providing excellent customer service. The entire process was smooth, transparent, and stress-free. They took the time to answer all my questions and made sure I felt confident with my decision. I highly recommend Rusnak BMW to anyone looking for a first-class car-buying experience. Kudos to Alex Kountouris, our sales person for his friendliness and great customer care. I would recommend him for a reward.

Super friendly staff; honest and direct in their negotiations. I’ve used them in the past for service on a different car and the service staff is equally good.

Great experience at Rusnak BMW Thousand Oaks. Easy transaction. Financing approval was handled before showing up at the dealership to secure the vehicle. Price was very reasonable, and my experience with the sales team and finance department were top-notch. Highly recommend this dealer and I will return when it’s time for another vehicle.

This is the 5th vehicle I have purchased from RUSNAK BMW, and once again, they have proven why they are the best in the business. Having worked with them for years, I can confidently say that their level of service and professionalism remains unmatched. A huge thank you to my salesperson, Vitaly, for his honesty, expertise, and for making the entire process completely seamless and pressure-free. I also want to highly commend Nancy, the finance manager, her paperwork handling is always transparent, efficient, and incredibly fast. If you value a trustworthy, personalized approach and long-term reliability, I highly recommend this team. Thank you for another outstanding experience!

A very good salesperson. But the same old hassels at closing. Pushing customer to add more stuff they don’t want and extra insurance. Much wasted time The electronics remain confusing in this BMW and the “genius” assigned to help was knowledgeable but annoyingly impatient.

Rex is an amazing, knowledgeable, honest and handsome young man! We are so happy with the experience him and his team provided us. This review is long overdue but thank you again Rusnak BMW for assisting our family in getting the car we dreamed of.