9400 Southwest Freeway
Houston, TX 77074
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The service tried to upsell me. Invented facts. I havent finished paying for the vehicle yet and it had an extensive inspection. You want to say that vehicle that i am still paying for that you guys vouched for would take about 550$ dollars in random maintenance? Look up what they calculated for me. The break fluid is still good. Tried charging me for extra two quarts of oil when it needs only 6 they tried to charge me for extra 2 . Why ? If it will continue like that , i paid for the quality , if you cannot guaranty the quality of a car and say that it will take about 500-600 every 6 months in maintenance you can give me my money back for the vehicle. Ridiculous. And the service was extremely rude . Took a while to schedule apptm over the phone with the rude person over the phone . And then as soon as i got in line another three rude people .
The customer service at the entrance was excellent. I am very pleased with the attention that I have received today at this location. Thank you
My technical adviser Ernest j;great guy and he has a knowledge of mechanical advise of Toyota
Very disappointed by the service department not having the vehicle ready on time and not calling to give any updates
Came in for oil change 8 am. Four hours to complete. Only got out that soon because I complained to service manager.
Nice service. I like so much. And I believe retourn soon possible. Very good. I like
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