883 Quaker Lane
Warwick, RI 02893
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Worst experience ever I purchased a acura RDX on Wednesday 12.10. On Thursday 12.11. I realized this car was not for me. Yes I should have done more research before signing. More so I should have looked at their other reviews and reports against them with the better business bureau. I thought being one day after purchasing I would be able to return the car. They offer a 5-day satisfaction guarantee on their websites. After being unable to reach my salesperson and finding out he was out of office. I tried to reach a manager. No luck. The next day my sales person reached out. He said he wished he could help but the car was already registered. I took this as understandable until I reached out to the RI DMV and confirmed it was not registered. Finally after calling them out on this. I was offered a swap for a lower model car. Still basically at the same payments. I finally was able to reach a manager. I explained the whole situation. He went down on the price of the lower model car by not nearly enough. I explained at this point I just want to return the car and unwind the deal. He told me that was too bad and I was contracted in. I am a local guy who has been with Honda/Acura for over a decade. This is beyond disappointing.
My experience at Speedcraft Acura was great. From sales (Cameron) to management (Heleno) to finance (Serena), they were all available, knowledgeable and patient.
2025 Acura TLX Type S I walked into the dealership with 0 knowledge of the car buying process, all I knew was they had the exact car I had been searching for. From the moment I started speaking with Mike, through the paperwork process with Ken, service and parts questions with Emmanuel, and Finalizing registration and insurance with Heleno, I felt like I was family and they wanted to help me in every way possible based on their efforts and going above and beyond to answer every question. I LOVE my brand new car and if it wasn’t for the help of the Speedcraft Acura team, I probably wouldn’t be driving my dream car. 10 out of 5 stars. Thank you Speedcraft Acura of Warwick!
My experience at Speedcraft was extraordinarily satisfactory. The Speedcraft team goes far beyond just selling you a car—they truly welcome you into the Acura family, offering a range of supportive options and personalized validation. They are committed to ensuring you get the best value for your money. Whether you’re facing low credit scores or other financial challenges, the Speedcraft staff works tirelessly to meet your needs. They handle the entire process for you—all you need to do is sign and drive away in your beautiful new ride. A heartfelt thank you to Michael H., Janelle B., Heleno M, and the rest of the incredible Speedcraft team. Speedcraft is hands-down the number one, best auto dealership in Rhode Island.
The dealership worked with me fairly and did not try to pressure me into purchasing the car. The salesperson answered all of my questions and communicated well during the process.
Great experience I will be recommending friends to Mike P and the team at SPEEDCRAFT Acura . The whole process was enjoyable without any pressure. They were all interested in making sure I was satisfied and prioritized establishing a genuine relationship. The MDX is fantastic!
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