1180 West National Road
Vandalia, OH 45377
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We've purchased several vehicles from Airport. They were always very friendly and courteous. Our salesman, Steve Ryherd, was extremely helpful in finding us the perfect car.
Stay away from there used cars and service dept! You have been warned. I bought a used car from them that had break issues. They were supposed to fix it. They never did, then offered me another car for 500 more. I test drove the car and found it acceptable, it went in for the '132 point' service check. Next thing I know it was leaking oil and a pulley was bad and they had found two disconnect aftermarket speakers, which they took. I brought it back, they said they would fix it. The car ended up being outsourced to a place in Tipp city. When I got the car back I could still smell oil burning, the inner panel, (door card) on the drivers side door was loose, the driver speaker didn't work anymore. They won't fix the door card. They kept telling me that they have lost money. I have never in all my years been so ripped off by a company that has a A+ rating. I would give them a F rating. They are a scam! I'm a senior and a widow, saved money for over a year to replace my broken Kia. This was a slap in the face. The service dept is shady and "outsources" work. I'm so sad, I trusted them and got crushed.
New car sales are great, my girlfriend purchased her 2022 Tacoma there and could not be happier. Used car sales, however, are another story. I purchased a 2020 Honda Accord there and it was not cheap clunker for 5k or something it was 24k Got it with half a tank of gas, dirty (dust on dash and marks on trim on inside easily wiped off) and no floor mats. Also they had slapped on some cheap Vietnamese tires (GeoDrive? what the xxxx is that). Tires supposedly new but missing a valve stem cap on front drivers side, also out of balance per Discount Tire, who were nice enough to re balance for free and put the missing stem cap back on. Will have to spend 800 bucks on decent Michelin tires once I have the money. Spent 200 bucks on good custom floor mats first thing and glad I did as it snowed soon after getting this car and all that melted snow would have soaked onto the carpet. Still pissed about the half tank of gas. When I purchased a used car from a Chevy dealer a few years ago, car as totally detailed, full tank of gas, new tires and floor mats. I wrote Joseph Airport Toyota GM Chris Hahn about my concerns and sales guy called me and offered to have car cleaned again. I think I will pass, Soft Touch Car wash in Centerville will do a better job. Bottom line is pass on their used cars, if you want to be treated right get a new one.
I took my Camery to them for ABS service they gave me an estimate to replace front wright speed sensor for $692 plus tax plus other charges. I took the car to another mechanic shop; the cost was $150 just to clean the sensor. The sensor was in excellent condition, and it has been operating perfectly since. If I did not have any mechanical background, I would have paid the $750 plus.
I purchased my rav4 and our ram 1500 from from Arvin Ridley in used cars. I new what I wanted they didn't have it on there lot so he looked at other lots and helped me find what I wanted. He is awesome at helping you find what you want and making sure you are happy. I am confident that when I leave I will be happy with my purchase. Thank you Arvin for helping our family get the vehicles right for us.
My husband and I were looking for a blue 4 runner. Our salesman Nathaniel Todd did an amazing job finding us one. Everyone we came in contact with at Joseph Airport Toyota was super nice and very helpful. We are absolutely loving our new 4 runner. Thank you to everyone who helped make our buying experience simple and stress free. A very sincere thank you from Michelle Randle and Noel Shell.
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