Worst dealership that I have ever been to for service. Multiple lies and even had an employee tell me that I was lying about what I was promised. I will never do business with this dealership again and will advise everyone I know including several businesses that purchase several vehicles each year to stay away from this dealership.One business in particular has gone to Kinston for services because of the poor customer service in Wilmington.

My truck was having electrical issues ,they had it for 1 week ,put at least 100 miles on it and it wasn't repaired . I will never deal with Capital Ford again.

stay away! trade in, 2 weeks still no check. car i traded? been in their shop 2 weeks. scam artists. please STAY AWAY!!!!

Trey was a very good salesman and Scott was very good doing the paper work. Thanks again

The service advisor was fine to deal with. However, when you're given an appointment on a certain day, your vehicle should not have to sit there for two weeks before they actually start working on it. You need to be more realistic about scheduling.

Excellent experience, Salesman Doug was very professional. The vehicle was clean and full of fuel when I picked it up.