Biggers Mazda

2100 N. Randall Road

Elgin, IL 60124

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Communication could be improved. We waited an extra day not hearing from the service guy because it was his day off and no one else called us. Also the car was parked outside with the keys left in it. Seems like a theft risk.

Everyone greets you and are so helpful amazing customer service do recommend to anyone looking for a car.

Everyone was great and professional. I always have a great experience They all did a great job!

Clean waiting area. I wish there were vending machines for snacks. Everyone was nice and friendly.

Always a positive experience. All service was well explained beforehand. Tina was awesome to deal with and very professional.

Very quick and painless drop off for my oil change. Had a minor sensor issue which I asked to get checked out. I received the video from the technician explaining to me in good detail of what might have caused the sensor error to come up and confirmed no actual issues with it or anything else on the car. Quick and easy pick up as well. Great service as always.