What Others Say
Have purchased many vehicles over the years; however, my recent experience purchasing a used vehicle at Volvo Cars of Exeter was extraordinary. Professional, knowledgable, & fair; courteous staff (Henri was great, with timely responses to outstanding questions); and attention to detail which went over and above expectations (i.e. cargo cover, floor mats, touch up on the hood, rear wiper, vehicle detail all taken care of) ~ the car sparkled when I arrived~!
The smoothest & and most stress-free buying experience I've ever had~ a true example of a great car buying experience.
Will be returning to Volvo Cars of Exeter for future vehicles ~ highly recommend!
I had a great experience at Volvo of Exeter. Henri (especially), Noah and Oliver made what can be a complicated and drawn out process easy and pleasant. I highly recommend them!
Our experience with Exeter Volvo (and previously Wentworth Motors) over the past 18 years has been excellent. We just purchased our fourth new Volvo here and the the team here at Volvo Cars of Exeter is the most professional and friendly we have encountered in our 53 years of car buying.
Having owned 3 Volvo’s before (240, 740, 850) we were not surprised by the quality of our new XC60, which is a dream to drive. We kept our Volvo 850 for 25 years and we will be pleased to drive our new Volvo until we can no longer drive safely. We are most thankful to have met and worked with Michael Coogan, our vote for the sales person of the year for his knowledge as well as his professional assistance throughout the car buying process. Once we decided to buy the XC60, Adam Enxing and Leo Araujo made it very easy to close the deal. Looking forward to many years of continues quality service from Volvo Cars of Exeter!
Jerry Erwin
I was interested in trading in my vehicle (which I loved) for something with more current safety features. I drive ~100 miles/day for work, in traffic, so I need something safe, reliable, and comfortable. I’m now in a position where I am able to afford the next level up vehicle, so researched and test drove the GMC Acadia, VW Cross Sport, BMW X3, and Volvo XC40 and XC60, as well as looked at Audi and Mercedes.
My experience at Exeter Volvo was by far the best of the bunch, which is saying a lot because I’ve bought my last 3 cars from the same salesman at GMC, who gave me his family discount last time. VW was so disinterested in selling me the car. BMW was super hard core pushy.
My husband and I stopped by the dealership on a Sunday, thinking the dealership was closed. To our surprise, they weren’t. We worked with Mike Hart, who has extensive experience with Volvo. After discussing what I was interested in, we test drove the XC40 and then the XC60 Inscription T6. My trade-in had ventilated seats and we test drove on a 95F day, which made me realize ventilated seats are now a must feature for me. Mike spoke with Adam about stock availability and they had one demo available with the seats I was looking for. We returned 2 days later to test drive the XC60 Inscription T5 and I was instantly impressed. (Massage seats! Driver AND passenger?!?! 😍) My husband has been a mechanic for 35 years and worked on race cars. He’s a car guy. In 21 years I have never heard him say “I love this car” until this test drive. When we got back to the dealership, I signed the paperwork and scheduled the sale for Saturday.
The entire process was friendly, informative, and supportive. I felt like Mike and Adam truly wanted to find me the car I wanted and didn’t try to sell me anything else. I also feel like I got a fair deal and was treated respectfully during negotiation. Adam even saved me an extra $1K because of the company I work for. They had an opportunity between test drives (Sunday and Tuesday) to sell to another customer and gave me first dibs. That spoke volumes to me.
The car was a demo with 500 miles. Not driven much, but did have some interior scratches and blemishes. They put the effort in to make the car brand new again, to my complete satisfaction. I was really impressed with their commitment to making sure I was a happy customer.
The finance experience was great. I probably could have gotten myself a lower interest rate through my credit union, but it’s was good enough and easier to go through Volvo. Leo was fantastic, straight-forward, and trustworthy. I did end up purchasing both an extended and tire warranty, and I feel good about that decision.
Yesterday was my first commute to work in the new car. I am in love with this car! It’s amazing, has everything I was looking for and more. I’m exceptionally happy with my purchase and the overall experience. I plan to bring my car for service to Exeter and foresee myself being a repeat customer.
Every dealership should be like this, especially a Volvo: I have only discovered them recently, coming out of a lease and looking for a new car. They were helpful, flexible, super friendly.. Go to them, make the drive.. You'll thank me later!
This dealer really exemplifies the type of experience you are looking for when purchasing a vehicle. My lease was almost up on my old Volvo and I knew exactly what I wanted (which I was able to find here). The entire process was quick and efficient while still being able to take the time to help me throughout the process. I honestly couldn't recommend them enough.