Even after the sale, the team at Bergen Car Company, Inc. followed up to ensure I was satisfied with my new vehicle and offered assistance with any questions I might have. This level of after-sales care is rare and truly makes a difference.

We were treated with respect and their dealership was very accommodating to my family. I would recommend this dealership to a friend.

Bought a car from Bob Spradlin and had a great experience. He took the time to explain all the car functions to me and there are a lot of things to learn in a Mercedes! He was so patient and kind, felt more like a friend that a sales person. Can not recommend Mr. Spradlin and James Motor company enough. Great people and an awesome dealership.

I recently purchased a GLC 300 from James Motor Co. and I cannot say enough about the awesome service and professional staff. John Cole made the experience second to none as everything went so smoothly throughout the whole car-buying process. I highly recommend John Cole for your first or repeat purchase at James Motor Co.

Excellent customer service by John Minke at James Mercedes Dealership in Lexington, Kentucky August 16, 2022. John Minke went above and beyond his duties in the parts department of Mercedes in Lexington to help a Mercedes owner from Louisville, KY. Kudos to this man and to the dealership in Lexington, KY. He's a superstar.

I really enjoyed working with Larry Cartwright. He really went out of his way to satisfy my needs in the purchase of the 2017 GLE. This is the third vehicle I have purchased from this establishment and I will continue you come back because of the prices and the service. I enjoyed working with Larry because of his honesty, promises, and humility.