3817 W Henrietta Rd
Rochester, NY 14623
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Excellent customer service, seamless transaction. I have bought two cars from the same sales individual who is very knowledgeable. The service department is very helpful also. Linda
In the craziest of times I bought a car this week.It was a pleasant experience as usual.Ed wacienga went out of his way to take great care of me and make it a very easy transaction.This makes 4 vehicles that he has helped me with.I recommend Dorschel to everyone.Thanks for everything.
This is an excellent dealership because this dealership is focused on the customer. Dorschel's service department is outstanding. We have dealt with Brent as well as the other KIA representatives and have enjoyed our experience every time. Our car comes back clean and works great! Dorschel is our favorite Rochester dealer because we trust them!
We worked with Chelsea C. to purchase our new cars. She was very helpful, knowledgeable, and did not pressure us to buy. When we picked up our car, she took the time to explain all the features of the car and answered all our questions. It was really a great experience. Ann LaDonna
Great staff & always a pleasure to do business with either sales or service dept. Very courteous & well trained service technicians.. will always buy my new cars there & highly recommend them to my friends
I can’t say enough good things about Chris Stelter. I was not seriously looking at Kia, but it turned out to be the best car for me. I feel lucky to have found him to work with! Everyone there has been friendly and helpful.
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