7 years ago we bought a used car but had a great experience that made us come back last Monday where Gage helped us get a brand new Kia Sorento. Driving a car off the lot with only 27 miles was amazing! Thanks for everything to Gage and the financial staff... We'll definitely be back in the future for the 3rd time when needed!

I had a fantastic experience working with Joshua Palmer. He was patient, answered all my questions, and made sure I felt confident and informed throughout the entire process without any pressure. Huge Thanks

Justin was an awesome service advisor, Couteous, prompt and kept me updated. Good job, Steve, having Justin on your team!!

Gage was my salesman at Toledo Kia he did an awesome job putting me in a vehicle that was affordable & nice.He was patient & determined to get me what I was looking for thanks gage

Very quick and efficient, overall great experience and I would definitely recommend my friends and family!

DO NOT PURCHASE ANY VEHICLE FROM ANY TAYLOR DEALERSHIP!!! They absolutely SCAMMED me. Here’s what happened: I live in NY and was looking for a specific car, an Audi s5. Taylor Kia ended up listing an Audi s5 in the spec I wanted so I immediately reached out to see if it’s available and if so I had specific questions about that car that would determine if I bought it. 3 of those questions being “is the car tuned?” “Is there any aftermarket work done?” And “is there any aftermarket exhaust work done?” I didn’t want the car to have had all this aftermarket work done that would then cause issues down the road for me. The salesman told me that the car was OWNED BY HIS COWORKER, so when I had these questions he told me he would ask the previous owner (his coworker) so I’d know exactly what’s done. I was just told the wrap was aftermarket but that was all that’s done to the car. Mind you I live 4 1/2 hours away so I can’t just go look at the car for fun or have my own mechanic look at it. So we worked out a deal and I came down a week later to trade in my car and pick the Audi up. After bringing it home and trying to get an inspection in NYS, I failed the inspection process. It said my oxygen sensors weren’t working, so I replaced them and the issue still didn’t fix (mind you I had NO lights on the dash). After taking it to multiple places I finally had a friend look at how the car is running on the computer and he discovered multiple sensors being “looped” and my car was making way more boost that it should stock. Those are signs of a car being tuned, so now I reached out to a local German tuning company and I gave them my VIN and was able to tell me that my VIN came up in Unitronic’s system for a tune. There’s 1 lie from the dealership. Next when I was finally underneath my car I discovered the entire exhaust system was pretty much gutted and replaced with straight pipes and an X pipe (I’ll attach pictures). Very much so not stock/OEM exhaust. I’m missing my secondary catalytic converters (hence why my sensors are all looped and some not working). I was absolutely stunned when I saw that and knew immediately they LIED to me AGAIN. After reaching out to them they had 0 clue what I was even telling them so the manager had to call me back after the weekend so he could research what I was saying. He then told me they they “aren’t a Audi dealership so they don’t know what to look for or do with the car” SO YOU SELL A 30K DOLLAR CAR WITHOUT TAKING A PROPER LOOK AT IT OR DOING ANY RESEARCH INTO IT AND JUST LIE TO YOUR CUSTOMER TO TELL THEM WHAT THEY WANT TO HEAR. What an absolute joke of a car dealership. I was able to look and CLEARLY see the weld marks and different color pipes on the exhaust, let alone all I did was a google search to see what the OEM exhaust looks like and it’s not even close to that. Also found out from a lawyer I talked to about all of this he had 2 OTHER CASES AGAINST THIS COMPANY that got settled because of auto fraud!!! They did nothing to help me and basically told me “well we didn’t know so we can’t help you” but your employee owned this car for at least a few years and you’re gonna tell me he or you guys didn’t know?? He WORKED THERE, so he either lied to the dealership about the car or they both decided to lie and sweep it under the rug. It will now cost me thousands to get it to pass the inspection and all because THEY LIED OR DIDNT DO ANY DUE DILIGENCE. DO NOT PURCHASE A CAR FROM TAYLOR KIA OR ANY TAYLOR DEALERSHIP. THEY JUST WANT TO SELL A CAR AND NOT DO ANY INSPECTIONS ON IT OR REALLY LOOK AT IT AT ALL BEFORE SELLING IT.