Friendly! New service personnel at desk. New closure to service final checkout. Trying to assessorizing your visit by add ons that are not necessary to the tune of $500. Shame that they are trying to scare people into this. I hope they come up with a more palatable way of conducting our visit when we come in for regular maintenance. Need more honesty, not looking to sell more to make more.

I had the pleasure of working with Jose who greeted me warmly, took me for a few test drives, discussed the cars I was interested in and also talked about our personal lives. He made the experience easy and human with no sales pitches, just a genuine care for getting me the vehicle I wanted and didn't push back when I said I wouldn't make a decision over the weekend. Come Monday morning he promptly answered my call and had the paperwork ready when I showed up. Neil the finance manager did a great job explaining the financing, getting me the best rate, and walking me through the additional warranty options. I'm very grateful for my car buying experience with IG burton Toyota, Dover.

Very professional and organized. Answered all Questions and in one situation went above and beyond that was required.

My Svc Mgr was zeric who kept me updated and who worked an alternate plan when it looked necessary.

Only dealt with Service Dept. Excellent. Prices are too high, but that is to be expected nowadays.

Bought a new Crown Signia. Jose L. Redd is THE BEST sales consultant we have ever worked with, and we have purchased a good number of vehicles! His knowledge of vehicles and very pleasant demeanor really put us at ease. Additionally, the supporting team at the dealership were upbeat and easy to work with, leaving us extremely happy. Every aspect of the experience was top notch. Should be voted to be the top dealership in Delaware!!!