They have many cars at fake online prices. Once you go to buy it they tell you it's a mistake. If you see this please make a complaint through the DMV (the license dealers and have a complaint form). Also FTC has the CARS rule coming out soon that you should report them through. Avoid this dealer.

I believe they used the old "bait and switch" method with a car they had advertised and that I had confirmed they had that morning with an appointment to get me to the dealership. They provided a substitute and agreed to add remote start on it. Low-balled me on my trade in, saying it would be needing front brakes (my Subaru dealer said they weren't necessary yet) and telling me it would cost $2000 to replace them--what?? Now I see my showroom-ready low mileage trade in advertised on their site for $10,000+ more than they gave me for it, and they had originally even offered me less. I had to sit and wait for HOURS (as were other buyers) to close out a cash car deal (no financing) with the financial manager, a deal that didn't close that day because it was coming up in minutes of closing time. They brought me the paperwork the next day (Sunday) to finish it and I still haven't received the signed copies promised in the mail. Sales lady was fine, it was the rest of the dealership that fell very short. I do not recommend Jeff Wyler Nissan. If I had it to do over I certainly would not purchase the car there.

Our sales person Sam Harvey was very nice And professional. I test drove the cars on Saturday and then came back to buy a car on Monday. The sales managers that write up the offers added a bunch of extra costs that took the price over the original price and also showed the taxes off all the extras not the value of the car. I told them I did not want any of the extras and the sales managers came back with reduced prices on the extras but didn’t take them off the offer. I felt like it was a bait and switch. I also felt like they thought because I was a woman I would be too dumb to notice. It is an unacceptable business practice. Sam Harvey was the only saving grace and I felt embarrassed for him that his mangers do that to him. I am now buying a car at another dealership

Brought truck in for oil change, tech put a large gouge in side running it into tire change machine. Second misshap I'm done. Prior one was loose oil plug.

Excellent service, salesperson understood my needs. Best dealership in town, also make sure to ask for Adam Heltemes. Adam showed professionalism, devotion, and dedication towards helping his customers. Highly recommend this dealer.

I took my car multiple times to get looked at because it was turning off, every time I took it in, I was told it was an "update from Kia" and to call back because none of my lights were on showing an issue. My car was turning off when I parked it - I took my car to Eastgate Service department and they discovered I needed a new transmission. Service Manager from Fairfield never called me back, nor did they take the time to look over my car and address my issue after multiple visits in. My car is 2021 with 16K. I have not had a car for 4 weeks and no option for a courtesy car on a LEASED vehicle. Service and Customer Service is poor and will tell everyone my personal experience.