BMW of Charlottesville

1295 Richmond Rd

Charlottesville, VA 22911

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I've owned/leased five BMWS, all from BMW of Cville. Donte Thomas and the whole team kept me close as a loyal customer. The communication was outstanding, the new showroom refreshing and the car: it was exactly what I wanted. Thank you, Donte Thomas for listening and not pushing.

Gary Spencer is the man who coordinated two service visits for me recently. I've had my BMWs serviced at this dealership for almost 25 years. During that period I've had several professional and helpful staff members. Gary was one of the best, perhaps THE best, service coordinator in all that time. He went out of his way to make sure every problem was taken care of. I could not be more pleased.

Unprofessional I would never recommend them. Please take your vehicle somewhere else. What I gave permission to be done was never done and I was billed for a service I never authorized.

Malik was super helpful. Vey professional and knowledgeable. Anton in finance was also great. Whole process was very easy.

Jacob Dean is very professional, excellent service, very professional follow up with a costumers, Great quality of work, competent answers on all questions, very polite!

Adam was very nice he took his time and listened us ,he was very professional,great person to talk,he made us very comfortable to ask him any questions I would recommend him to anyone that needs service at Bmw .