7327 Ritchie Highway
Glen Burnie, MD 21061
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Courteous, professional and great communication througout the process of service. Helen did a great job and was able to arrange for me to speak to the Mitsubishi Technician. Thanks!
Called to take my car because the transmission requires service light came on at 51000 miles, they said I could drop it off it would have to stay for a couple of day and they would look at It when they could. I explained in order To do that I would need a loaner Car. They told me Mitsubishi doesn’t have loaner cars. Called another dealer they gave me N appt for 9:00 the next morning. They also gave me a loaner car. I then find out when I took my car to jBA at 34000 miles they should of told me transmission work was needed at 30,000 miles , but they never mentioned it. Then by chance the person who sold us the car calls and leaves a message that it has been 2 1/2 years he was checking on things.
Very nice and helpful employees attitudes very good very fast and easy paperwork drive test also provide if I need another vehicle definitely go there and I recommend all my friends and relatives too
Me and my boyfriend felt very welcoming mark definitely made us feel at home he was very friendly very understanding and he helped us with the process of buying our very first brand new car
Helen was friendly and easy to talk to. She was helpful and informative. I like the dealership and the modern look. I would definitely deal with them again. Looking at the price for an oil change, thay are equal if not better. I will have them do all my oil changes.
After researching several other dealerships, JBA was able to give me the best price and best deal. Randy Fazio, our salesman, was laid back, not pushy at all and extremely easy to work with. Would recommend to anyone!
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