No communication from the service center on my car check up. No way to call and get a hold of a live person and they don’t return calls. Will likely not return to this dealership

Buying a car can be daunting. I did my research and had an idea of what I was after, but the fear of having to work with a pushy sales person is real. Being ignored as someone tries to sell instead to my husband has happened before and I was anticipating a similar experience. Instead when I walked in, I was greated by Dejah Escobedo who worked with us through the entire process. She sat with us for a few hours as we went through questions and concerns, comparing the different trims and educating us on what would be our first electric car. Dejah was incredibly knowledgeable about the vehicle we were interested in and had a lot of insight into electric vehicles in general. We test drove a couple trims and she went through each pointing out all the bells and whistles. She was able to find the exact one we wanted and had it brought to the dealership. She then patiently sat through with both my husband and I to set up everything so we could get on the road. I can't recommend Dejah enough. A refreshing improvement over every other experience I've had buying a car.

Stevinson has always been good, sales rep Robert is the reason I keep coming back.

Very pleasant and helpful. Enjoy the ongoing communication while they are servicing the vehicle. Always explain the reason for any repairs that are needed including pictures.

I worked with Steve and he was great. The team did everything I asked for and were quick to get me in and out. They kept me up to date throughout.

Arrival 8am, car in bay 8:30am. 8:40 car test drive; 8:55 car return to bay. 30 minute exam. Car driven to lot and sat 40 minutes when I approached service desk. The radio was turned on to high volume, station changed. How does tech listen for issues on test drive when radio is blasting? Why was I not notified car was ready?