I would like to say, on the behalf of my wife and I, that it has been an extreme pleasure to work with Frank in car service. His exemplary courtesy and professionalism made our experience with Cardenas Mazda both relieving and enjoyable. Most consumers dread the necessity of car service, especially at car dealerships for fear of getting swindled, us included. Frank has changed our perception. He is an extraordinary asset to Cardenas Mazda. You are both lucky and blessed to have him as we are to have met him. We hope we're half as lucky in Miami to enjoy a similar experience. Thank you.

I had my BMW X5 repaired there back in April 2015, I believe. It could have been May. In any event... I bought the used BMW at another dealership and the coil packs failed shortly after. Cardenas got the opposing dealership to honor the 90 day car promise. That was absolutely amazing. Since the service was so great I asked if they could work on my 99 Ram 1500's steering pump. Mr. Andy happily said yes but bring my own parts to simplify the total time it would take for repair. I brought them the part and after replacing it the tech found the steering gear was leaking as bad as a bottle of beer in my hand... (lol I don't drink but if I did it would be like that). Long story short... I found a steering gear locally and they worked on that as well. After the tech installed the first pump and steering gear the pump failed on the test drive. Mr. Fonzi called me and advised me that since it wasn't their pump they would have to charge the labor for the pump twice. Well, that's understandable. It's not either of our faults so the parts manufacture should help with that and pay the additional labor. Well, the parts manufacture didn't (so far). When I went to pick up the truck with the wife the bill was outrageous. Mind you, I am disabled and a Vet so I am on very limited income. Mr. Andy worked out a price that was above and beyond gracious. Even after talking like an angry fool they helped me out big time. Mr. Eli corrected me on a preposterous assumption on my part with Mr. Fonsi; thank you for that! Anyways... My pain level is so high that it doesn't take much for me to get upset. Normally I am very calm and easy going and I am thankful for how professional ALL the staff are when there is any kind of drama. I want everyone that reads this review to know that they did me right! I will continue to go there any time I need automotive work done! Great team they have there and Mr. Eli is doing a great job leading them to great customer service that stands way above the rest. Way to go guys and a big THANK YOU! Keep up the great work. Day 3 after the repair and the steering is like brand new, still! The Ram truck is the wife's daily driver and she reports that there is no clunk any more and the steering handles like when it was brand new! ***This is not a bs review nor a paid advertisement. This is a 100% true experience.*** Sincerely, Mr. Bill C. USMC Vet

We have always received a great service. We live in Matamoros, Mexico but we like service provided from Cardenas Mazda, so this is our first option now. Thanks

There are many employees that make a great impression but there is others that need to evaluate the circumstances before approaching the customer. I will have to give them another opportunity; anyways, they are the only service provider at my location.

I have received excellent service at the BMW service department, they answer my questions and act professional. A lender is always appreciated. Recommend their service

great service and right to the point with details of work. Very help full with a lender car. Have no problem recommending or coming back. MR