Very knowledgeable sales staff and very accommodating to all of our questions and concerns. Sam was terrific!

Highly recommend our experience with our salesman Erik. After purchasing our used SUV in Ellsworth, he delivered it to the Bangor location for our convenience. He was very professional, and we felt no pressure during our transaction.

Where do i start. 1. Told my i was financed at 3.9% interest Reality it was 5.9 my bad i didnt double check and call him on it. 2. Tried to buy my wifes truck which at the time a 2018 Ford F150 extended cab. When we turned it in after 3 years it only had 28950 miles on it. They offered 4500 more than we owed. Below book value. I saw many on Craigs list with alot more miles being sold for 35000 and more 26000 wasnt getting that truck. 3.my most recent purchase. The rear bumper cover had been painted. I never noticed it till i had the car in the shade. Thats when the pearl paint was noticably differant. They never told me it had been repainted. They said they didnt know. I am sure i took a hosing on other purchases. Buyer beware check your paperwork before you sign. Make them earn your trust. 4. After i told them to go pound sand they had the xxxxx to ask to come in and let them try again. Sorry i only need a slap in the face one time. Never again Ps. We purchase 5 cars through them. To bad they could have sold more.

My wife and I (same sex couple) went to look for a used vehicle for me. We walked around the lot looking for about 15 minutes. A hetero couple came and was addressed by a salesperson within 3 minutes; we continued to wait for another 15 minutes and saw yet another couple approached by a salesperson. We went to a different Darlings location and got exactly the same thing and never addressed by anyone. They are clearly homophobic (at multiple locations). I have told all of my friends about these interactions and will NEVER do business at any Darlings location.

Follow up 2018 SQ5 strange pulsing vibration. The master mechanic took the day and went through the vehicle. At the end he said all signs point to the transmission. I had the transmission replaced, the symptoms eased up for 2 days and since then have been back and never eased up. I have wound up spending over $15k on unnecessary repairs to this vehicle on Darlings repetitive incorrect diagnosis. It is clear they have no idea what's wrong with it. It is still vibrating and pulsing to this day with no hope of dealing with it. So disappointing to have such a fine vehicle as this SQ5 and have the brand's service department unable to do anything but guess as to what's wrong with it. At this point I look forward to whatever is going wrong with it to fully break and hopefully it doesn't cause me to have an accident hurting myself or others....or worse.

Back again. So I still have the piece of crap they sold me. They refuse to fix because EVERYTHING is fine and Anything wrong is "my fault" check your vehicles before you sell them. You know the transmission fluid is black and no one can check it but a dealership. Hmmm isn't that convenient I was sold a car with a bad transmission and it's now going out and darlings is refusing to acknowledge it or me. SAVE YOUR MONEY. You wont have the headache of hiring attorneys and what not to fight darlings if you just don't do business with them.