This is my story how I bought Honda Odyssey in another dealership. I decided to give a scon chance to dealership where manager did not get back to me first time. I was really surprised to see same manager trying to take care of me. This time situation started in a similar way - I waited for around 30 minutes till manager will decide to go back to me after greetings. I was patient this time and described that I'd like to get a brand new Honda Oddesey and I need financing. I was stunned when he invited me to sit on his working place, unblocked his PC, and told my to putt all the information in the form for financing, and runned away again. After few minutes I realised that basicaly I'm doing his work, so I leaved that place and had a brand new car in about an hour at another dillership. I'm really sorry that Sam Maddin had to leave client second time in a row. Hope he managed everything needed. Really busy man.

When I think of quality and service I think the mechanics and Steve Franklin at McDermott. I have been patronizing this particular dealership for years.