3055 Southeast Delaware Avenue
Ankeny, IA 50021
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This dealership has gone down the toilet. Sales staff are extremely sketchy and company takes no accountability. I would not advice anyone to buy from this place. The cars a questionable, staff is even worse. Not worth the risk.
Every time I go to service for service work excellent!! 10 out of 10 stars every time!!
We were very happy with our salesperson Kevin. He was enjoyable to visit with, very knowledgeable, and had good customer focus. He deserves a 5 rating! The new car sales manager initially seemed unsympathetic with our issues on the overall delays, and changes in economies (tax incentives) with time, but he came around in the end and we are satisfied with the overall experience.
Working from out of state and truck broke down. I had to rent a truck and called for an appt. I took the truck and dropped it off the night prior. One week later they still haven’t even started on it. I am stranded cause I have to take the other truck back. Terrible service but at least since they never started on it so there was no cost. Why give me an appt if you are going to leave my truck outside for a week? I will have to go somewhere else . Edit** service Mgr got involved and got my truck fixed in four days. He went the extra mile!
Overpriced used car, I left when they wouldn’t take my offer & as soon as I left they marked it down to my offer. Not very friendly. The guy didn’t know anything about the car even through I had scheduled an appointment days before. Guy laughed at my concerns instead of guiding me through the process like he cared about my business, felt like he just wanted me out of there. Got a free hat at least.
Had a great experience at Dewey Ford no pressure at all very nice and informative
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