11195 Airline Hwy
Baton Rouge, LA 70817
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Well let's start with the first time my jeep was worked on here I was told it would take 4 hrs. I called through out the day checking on it. With them telling me they haven't started working on it. When my appointment was at 730 am. Well to sum it up I ended up not having a vehicle for two days. Because of the lack of planning. So I thought it was just a xxxxx. The second time, Had some parts ordered for some warranty work. And I made the appointment at 730 again on a Friday. I call them at 230 to find out what's taking so long. And they tell me once again they haven't started working on it. This is a huge problem when someone needs their vehicles. Especially when told will take a couple of hours. Poor management.
They really made me feel like it was all about me and what i wanted.I was very happy with the deal i got.Could not be happier.
This was my 3rd vehicle I've purchased in my lifetime and by far the best experience I have ever had. Joe Williams was excellent. Joe was patient and worked very hard to find the vehicle of my choice. I never once felt pressured or obligated to have to purchase a vehicle. The finance department was great and showed great effort in making the numbers work for me. I was very pleased with my experience and would recommend Brian Harris for your next vehicle purchase,
All the reps were very helpful and worked together and very friendly. I was very satisfied with the overall experience. The selection of models and options was also very convenient.
me and my husband are still talking about last weekend, from cynthia introducing herself to us, to leaving with the vehicle we wanted. the whole time we spent there consisted of phennomenal care towards us. the dealership deserves a high rating for their quality of professionalism. "we are happy we choose brian harris"
The customer service provided from sale thru service to sale again is consistently exceeds all my expections. My salesman (again)!!! was professional, very helpful and communication was superior. The business manager went above and beyond to make sure the deal was right for me. I would highly recommend this team.
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