8480 Laguna Grove Drive
Elk Grove, CA 95757
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Tommy Davis took the wheel and steered me into a great deal on my new used vehicle. I got the warranty I needed at the price I would pay. Cheers from me and my 2 daughters heading to Sacramento State and San Jose State University, in my 2019 Hyundai Sante Fe.
I am a very experienced car buyer, have worked with countless sales reps, and Alex Pernia is up there with the very best. I worked with Alex on an EV9 and had a stellar experience. We discussed details over the phone. The entire exchange was very transparent - I was upfront in giving him the numbers I was looking for, and he was honest in letting me know which levers he could pull and what was possible or not. When I met him in person on the day of my appointment, I got to see how genuine of a person he is. He didn't try to adjust the numbers we agreed on. He didn't try to upsell me on packages I didn't need. He executed the transaction honestly and efficiently. When the Finance office was taking too long to process my contract, Alex hustled to get my new car detailed, inspected, and every minor issue addressed. He did this on a day when the building's A/C wasn't working, and he was sweating but working happily to get me into my new car. I hope to buy every car from Alex.
I been told all my life to avoid dealership service departments because they strong arm you. But not this one! I went in for a recall and a service and Freddy helped me out. Freddy informed me of the service interval for my vehicle and helped me understand what the milestones are for my vehicle and when the big services are due. Got me taken care of and on my way! Thank you Freddy in the service department and Elk Grove KIA! Keep up the good work!
Freddy Euler was awesome! I came in for my routine service and he got me in and out fast! 10/10! I definitely recommend this dealer!
Highly recommend Victor Rodriguez at Kia. I bought a Telurade a month ago. Victor provided me with the BEST CUSTOMER SERVICE. He explained me and show me all the features on the car. He is one of the BEST SALESPERSON I EVER ENCOUNTER. If you want to buy a car please visit ELK GROVE KIA AND ASK FOR HIM.
Highly recommend Brandon Calloway who happens to work for Kia Elk Grove. Brandon went out of his way to explain everything to my wife and I since we don’t know much about cars. He was super patient and friendly, just overall an amazing person to work with. We went into the dealership just planning to look and came out with a new car feeling confident. He made it a very pleasant experience
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