16634 Northwest Fwy
Houston, TX 77040
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Don was very helpful. He explained the extended warranty to me, professional and would recommend.
Greeted at the door with a friendly smile I arrived at 9:00 am. Luis remembered me from the previous times at the dealership. He promptly got my paperwork started. I waited for my car to be service. I was directed to the waiting room. Service was completed with 2 hrs
Easy drop off and great communication. Tech forgot to return wheel lock. I called Christian and he took care of it
They did the work there was an issue. They stood behind their work. They gave me a free rental truck and they didn't charge me for any additional work so I think the dealership did a great job.
Fastest and easiest vehicle if ever purchased. My next ford will be from the same team. Thank you.
My experience was great with this service request. My service rep was wonderful. Good experience
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