Freeway I-35 & Hwy 95
North Branch, MN 55056
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The purchasing experience at Anderson Koch Ford was seamless and easy. All the sales staff were super friendly. They took care of us quick. Tony, Jeremy, Jesse, and Patrick made us feel like family. This dealship is top notch, everyone is amazing! We won't go anywhere else.
Very nice and efficient to work with. I had issues with my vehicle shortly after purchasing, they made sure to get it resolved and quick as possible.
My overall experience with buying my car was a very positive experience. From the start to the finish was an easy and stress free process. Thank you Christopher and Anderson and Koch Ford!
We have brought several vehicles from Anderson & Koch over the years and will continue to do so.
I had a wonderful experience and got the vehicle I wanted. Everyone I dealt with was fantastic. Especially Donnie, my salesperson, who helped me find the right vehicle for me.
Words cannot express how awesome the customer service of this dealership is! And I never imagined in my life that I would say that about a dealership. I submitted an inquiry through the CarGurus app and almost instantly got a text message with a video of Donna holding a sign with my name and introducing herself and letting me she was available to answer any questions. Very shortly after Brandon sent me a text letting me know he was available for any questions I might have. Unprompted, he personally created a walk around video of the vehicle I was interested in along with a link to a fact sheet about the car itself. That alone was incredible to me. Then I asked about a vehicle inspection report and Carfax report. He texted me copies of them almost immediately as well as the original window sticker. We set up a day and time for me to come in to look at it and test drive. On my way there I got a text from Brandon letting me know he had the vehicle all ready for me when I got there. When I arrived he was sitting right inside the door waiting for me. Talk about service! When it came time to talk numbers there was absolutely no hassle! They had even dropped the price before I got there unbeknownst to me but offered at the lower price without me even knowing they lowered it! They didn’t try to add all kinds of extra fees or anything. They gave me all the information I asked for and were very transparent with all the numbers. And while I walked in there already preapproved for financing with a very competitive APR, they were able to beat it! The vehicle I bought from them was a used Chevy. And I am probably furthest away from being a “Ford” guy. But honestly, I think the next time I’m looking for a new vehicle it will probably be a Ford from this dealership! It was a truly pleasant experience! I highly recommend!
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