The service writer name was Kyle and she was so kind and efficient please tell her thanks for the incredible service! Thank you Sheehy Lexus

This dealership has gone downhill under the new ownership. My purchase of a vehicle from the sales person to the finance manager was very poor. When you bring it in for service which I do only because the vehicle is certified they Try upsell you hard. Annoying. My two friends who own Lexus’s feel the same way. After my free service run out I will never go there again.

Pleasant surroundings, snacks and drinks available, low pressure salespeople, wonderful tech car advise, kind employees, positive attitudes from staff.

Brittany in customer service is the best representative ever. Very professional, courteous , knowledgeable and friendly. 10 out of 10 I highly recommend Sheehy Lexus for all car repairs and maintenance.

Sheehy Lexus of Richmond has an outstanding service department. If you are deciding on a vehicle and it is at this dealership then make the decision to purchase here.

I’ve bought Lexus for >than 15 yrs because of the excellent service/ helpful staff! So much so that this is my 2nd SUV!