476 W Cameron Ave
Rockdale, TX 76567
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Buyer beware. Seriously. We drove over an hour to Alpha One Chevrolet fully prepared to buy a vehicle the same day. When we arrived, the car had not been washed, the tires were underinflated, fluids were low, and there were multiple obvious condition issues. This vehicle was clearly not inspected, not reconditioned, and not ready for sale. That alone speaks volumes about their standards. Despite this, we were still willing to make a deal. What followed was one of the most dishonest and unprofessional dealership experiences I’ve had in years. The salesperson, Joey, made it immediately clear he had no interest in advocating for the buyer. Every concern was deflected with vague excuses about what the dealership “had in the car,” and we were given conflicting and misleading explanations about how the vehicle was acquired. If they are willing to be evasive about basic facts, it naturally raises the question of what else they are hiding. There was zero flexibility despite clear condition issues, and the sales approach relied entirely on pressure and stonewalling rather than transparency or value. Management never once attempted to engage, resolve concerns, or even introduce themselves. The manager couldn’t be bothered to step in and try to save a legitimate deal. Even the front desk interaction was cold and dismissive, as if customers were an inconvenience. I have purchased many vehicles and dealt with many dealerships. Alpha One Chevrolet stands out as one of the least transparent, least prepared, and most disrespectful operations I’ve encountered. They appear completely unprepared to work with informed buyers and instead rely on opacity, pressure, and top-of-market pricing for poorly presented inventory. If you enjoy being talked down to, pressured, and expected to overlook condition issues while overpaying, this dealership may be for you. If you value honesty, professionalism, and basic competence, do yourself a favor and go elsewhere.
The experience was easy and no pressure, sale person listened to what we were looking for and helped us reach our goal and new car!
The staff members were friendly and helpful. The service was fast than I expected. I give it a 5 star
We had received a flyer from Miller Starnes Chevrolet Buick in Rockdale. The back read Strike it rich $25,000 lottery game and urged me to scratch off the three lines to see if I had won the $25,000. The middle of the three scratchers matched all 5 numbers needed to win. No other prizes or conditions were on the page. I took our salesperson through the flyer step by step and asked if he thought it was misleading he agreed that it was misleading and his comment was that was just marketing designed to bring us in. After experiencing this disappointment and embarrassment he actually expected us to by a car that was repossessed from one of our neighbors after taking time off from work to be told we were tricked by a clearly deceptive marketing ploy that promised we had won $25,000 and a chance at winning a new car that delivered neither. Do not do any business with someone as sneaky and underhanded as these people.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.