ewing autohaus

Reason for Visit: Sales

I recommend this dealer: No

My Review of ewing autohaus:
I bought from Autohaus in 1992 and again in 2000. Two totally different experiences. They no longer care about the customer. I got a good deal pricewise because I drove the bargaining and I could have cared less if they or someone else sold to me. Autohaus beat everyone else. I have tried to buy again in 2005-2006 but was treated like a lepper from Ford land. I did not buy another MB. I was treated very well at LEXUS & BMW. I bought BMW and was very happy with the deal at Moritz. Then I had to experience the Moritz service department! Whoa, was that bad. Another story another time.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of ewing autohaus:
Be careful of your choice of Service Writers/Advisors.

My experience has be stellar over a 13 year period EXCEPT for one visit for service when Don was out sick. I was staggered by the push to write as much service as possible without regard to need. Don has never ever done this. Don has always approached my car service as if it were his - and his wallet.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of ewing autohaus:
When I purchased my new vehicle, I received best price available at that time. But that where it stops. After I signed my paper work, I was nobody. When I went back to pick up my car after two days, my car was dirty, not washed or detailed (as promised), gas tank was empty, sales person spent less than 15 minutes to explain all the features of the car. Never got introduce to the service department or explain service procedure. Not a single follow up call from the delearship. My teleaid system was not working because sales person forgot about it. Its like we got your money, we don't need you any more! Sales person even yelled at me when he received new buyer's survey, as I gave my honest opinion in that survey.
Buy from this dealership if you want to be yelled at after you purchase your 56K+ car!

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