jeff d'ambrosio dodge

Reason for Visit: Sales

I recommend this dealer: No

My Review of jeff d'ambrosio dodge:
This is for the one in Frazer, I have a 22 year old nephew that needs to start building his credit, we knew going in that his credit wasn't bad he just didn't have enough. Like all dealer - they were going to let us know on Monday. No call Monday or Tuesday, nephew called on Tuesday - no return call. By Wednesday, I told him to call Neal who was the individual that called my nephew in the first place and told him to come down. By that time, we found the car listed on Auto Trader for $1000 less. Neal did eventually call him back and said he would honor the price and for my nephew to call on Thursday and he would let him know when he could pick up the car. By Saturday (week later), the "car" was on a train - not sure why it was on a train when my nephew drove the car the previous Saturday. So my nephew was to call on Monday to find out when the car would be on the lot and he could pick it up. So he got his insurance, and suddenly - he needs $1000 dollars cash to pick it up. Not once in any phone call did anyone mention that he would need cash to get the car and the price was still at the orginial price. I spoke to Neal, today - I told him that never did either he or Eric mention to my nephew that he needed $1000 not to mention that this kid has been waiting for over a week to get a straight answer from either of them. I will never do business with any D'Ambrosio dealership again - I had problems with them years ago and so did my sister-in-law. We thought we would give then another try - three strikes and your out. My nephew has been approved through Scott Honda for a car.

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Reason for Visit: Service

I recommend this dealer: No

My Review of jeff d'ambrosio dodge:
this dealership is the most disrespectful lieing assholes. Mile told me that there is nothing wrong with my truck . He is LIEING. hE KNOWS ABSOULTLY NOTHING. i WILL NEVER GO BACK AND I WILL GET THE MONEY BACK TO THE WARRENTY COMPANY BECAUSE THEY NEVER FIXED IT.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of jeff d'ambrosio dodge:
I had the worst experience ever. All they want to is to sell you the car with no respect to your needs or budget. Strongly recommend to stay away from them. The after sale service is the worst. I was promised two after sale oil change for free, guess what..... Couldn't get it.

STAY AWAY

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Reason for Visit: Service

I recommend this dealer: No

My Review of jeff d'ambrosio dodge:
Could not fix problem with our car. Delivered car back with another unrelated part broken. Refused responsibility. Will never deal with again. Reccomend to stay away.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of jeff d'ambrosio dodge:
I have purchased 4 cars from Jef Dambrosio Dodge over the last 8 years and as always Great, the experience with my last purchase was great. I was very happy to be able to get a really good and fair price for the new vehicle. The whole process from trade-in, financing and delivery was very painless. If I do have a problem with a vehicle, both sales and service ensure I am taken care of and I am satisfied with my experience. They have truly taken care of me as a customer! Thank You, Jeff

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Reason for Visit: Sales

I recommend this dealer: No

My Review of jeff d'ambrosio dodge:
I have purchased 4 cars from Jef Dambrosio Dodge over the last 8 years and as always Great, the experience with my last purchase was great. I was very happy to be able to get a really good and fair price for the new vehicle. The whole process from trade-in, financing and delivery was very painless. If I do have a problem with a vehicle, both sales and service ensure I am taken care of and I am satisfied with my experience. They have truly taken care of me as a customer! Thank You, Jeff

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of jeff d'ambrosio dodge:
Very Good price, Danny was very good to me!! Going back to buy again, Thank You Danny

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Reason for Visit: Sales

I recommend this dealer: No

My Review of jeff d'ambrosio dodge:
I have given this dealership the review/ratings that I did because the dealership sucks. We had bought a used suv from them. the first day we were there 5 hours, the second day we were there to pick up our suv and it wasn't ready, so we had to wait 4 hours for them to finish with it. When we received the suv it had no floor mats, it had not been cleaned from the previous owner, the 3rd row seat was missing, they didnt have the door code for the drivers door, they didnt run it through the inspection, they just slapped the stickers on the windshield, there was only 1 key for the vehicle. we had to take it back because the rear wiper didnt work and the tire shook while driving down the road and we had to wait 4 hours, and they didnt even fix anything they actually made the problems worse. they told us to come back in and they would fix the problems and when we came in they had no workers to work on it. they are unorganized, liars, they double talk. all in all i will never go back to that dealership. if i were you i would find another dealership if you would like a good shopping experience!

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