KC Summers Toyota

Manufacturer: Toyota
KC Summers Toyota
rt 45
mattoon, Illinois 61938
(217) 234-8863

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Twenty-Four Month Rating: 3.4/5

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mreynolds
11/21/2006 8:49:06 PM

Reason for Visit: Sales

I recommend this dealer: No

My Review of KC Summers Toyota:
This is a Toyota Dealer. I have been a customer there for 13 years. They offer average wholesale for a trade in on a car they sold to me new and then serviced for several years exclusively. They cast a bad light on their own dealership and customer loyaty. What they are telling me is that even though I have been a loyal customer my car they sold to me and serviced is not worth much on a trade in. I think they have lost a very good customer except for the Service Department which is exceptional. To trade a car with them is not a good experience.

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