millenium honda

Reason for Visit: Service

I recommend this dealer: No

My Review of millenium honda:
Make you feel like your going to have a bad experience the minute you walk in. Had a transmission replaced in my 2002 Odyssey in March and have not felt the same about this dealership and Honda. Nobody has decision making ability, everyone has to ask someone else for answers.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of millenium honda:
THey are the rudest most incompetent people in the entire industry. After agreeing to a price on a car for my employee, I came in to sign paperwork so the process could be as quick as possible. The following day I went in with my employee to pick up the car and sign the last few papers. Not only did they screw up all the paperwork, theey claimed they could not register the car. 3 hours later, I walked out, but not before the "manager' Robert Pucci cursed at me because I told him he was wrong. Guess he didn't like that a person off the street new more about cars than a "professional" Next morning after confirming that I was right with DMV, I went to PS Honda in Manhasset, got the same price and was done in 30 minutes with respect. Finally Steve Sutton, the manager, owner whatever is even worse. Don't ever buy a car for them. They have cheap rates, but Honda dealers are all over. Get their rate and have a real dealership match it.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of millenium honda:
Was given a deal on Sunday night and when I picked up the car on Monday night (after canceling my old 2003 Honda Odyssey insurance and replacing it with the new insurance) was told that the deal I agreed upon was not to be upheld and that my payments were to be approx. $35 more. I was not given a call informing me of this and I had no choice at 8:15 at night about what I could do. In my mind it was a classic case of unprofessional conduct. I did not receive back calls form the dealership when I complained the following day and was given improper information about my credit score as a reason for the change. Filed a complaint with American Honda who instructed the General Manager of the dealership to contact me and he hasn't. I was a repeat Honda customer and obviously I will never deal with this dealership or recommend this dealership to anyone in the future. I had other choices (continue leasing the 2003 Odyssey or going to a different automotive maker. I've leased 6 Lexus's and bought Toyota's in the past and I'm sure they wouldn't have treated me this way). In fact, two days later I went with my daughter to help her with a lease (she leased a Mini Cooper) and she was given much better courtesy than I was at Millenium. She received a call back at 9:00 AM the next day with a slight change. I was never given that courtesy. In addition, I'm a CFO at a mortgage company and I know when my credit was pulled and saw that Millenium pulled it at the time of the original quote so there should have been no bait and switch.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of millenium honda:
We agreed on a lease for a vehicle. They would match the price offered by another dealer on Long Island.

A month later they called me to say, that they wanted to "unwind" the lease. The price they gave was too low.

They called me at home/work and harrased me for a few weeks and threatened to take away the lease vehicle.
I contacted Honda customer service and the BBB who helped stop the harrassment.

Personally, I would not touch this dealership ever again. Its one thing getting a price that is competitive. But the headache and harrassment that I got afterwards was not worth it.
If I did something wrong, I could at least understand it. But in the case of Millenium, if they do something wrong, the customer should also pay.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of millenium honda:
They overcharged my purchase of a used car, and is being over a month that they promised me to send my check for the overcharge on the price.

You can't get in touch with the billing department. You only can talk to "Elmo" (the financial guy, that does the paperwork) I will be sending a letter to the Main Honda dealer and if I don't get my refund on my money soon I will be calling "Help me Howard from channel 11)

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of millenium honda:
New Odyssey purchased in '02..When dealer was FKA Neil Honda..Sales staff was good to their word on delivery of car. Since then however ,all was downhill !Upon several visits Service dept. not able to repair rattles in doors,rattles in windows,.Was told rattles in such large windows and doors are normal..Recently a service visit for a fluctuating idle condition was ignored as non existant per service manager...Service dept. is small,antiquated,congested,slow,unfriendly..AVOID THIS DEALER

Was this review helpful to you? Yes | No