morries mazda

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of morries mazda:
Let me start by saying that this IS how car buying should be. Everyone was friendly, curteous, and we're not hesitent to answer questions or help in any way.

The test drive was so much fun. I was taken on a pre-determined route which really showed the car's potential. Of course I was also offered to drive anywhere I'd like if I wanted.

There was never a pushy moment, just a lot of listening to what I needed. I felt that my salesperson was actually very concerned about selling me exactly and only what I wanted.

The internet sales staff I dealt with were efficient, experienced, and made me feel that I bought from the right dealership.

I would recommend Morrie's Mazda to everyone!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of morries mazda:
They slipped me a longer lease than I expressely told them I wanted:

I expressly indicated I wanted 36 month no more. They came back with a lower payment after some negotiation but never indicated to me that they had lengthened the lease. I didn't read the fine print assuming they were giving me what I had told them I wanted many times. I didn't find out until the 36th month that it was a 42 not 36 month. My fault for not reading the fine print. Their fault for being sneaky.

They banged up my car and blamed me for it:

I went in to pick up my car after a repair, I walked out, found damage to my car and returned immediately. I never even got into the car. I talked to a service writer and she indicated I would have to come back on a weekday to talk to a manager. I made an apointment after I got a written statement saying they did the damage from the service writer. I returned to talk to the manager and he basically told me that I couldn't prove that they had done the damage and that It was probably my fault. I finally got them to paint the car and when I went to pick it up it looked like amateur day at the body shop (the morries body shop mind you). I expressed my dislike for the job and it was redone a few days later. It finally looked nice but they didn't clearcoat the job so now being that it's on an air dam its all chipped.

I'm not even describing the fact that I've actually purchased/leased 3 cars from then over the years.

The first experience was awesome and I was very happy (my car died and the salesperson actually picked me up at my home to complete the sale).

The lease I was happy with until the finale of the extra months I didn't ask for (which was after I bought my third car from them).

The third and final car I bought I got yanked around from both service and sales and will never, ever recomend those guys to anyone. They have absolutely no concept of follow up care and customer happiness. If I got yanked around after buying 2 cars from them previously then how do they treat new customers?

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Reason for Visit: Sales

I recommend this dealer: No

My Review of morries mazda:
Their website offered 0% financing on (and I quote) &quot;*All* 2004 Mazda 6's&quot; but when I got there, they claimed that it only applied to &quot;Some&quot; Mazda 6's. My model was excluded. Even after much arguing and showing them printed copy of their website, they would not honor their advertised financing. They also initially refused to honor a $500 off coupon distributed by Mazda USA at the auto show which also clearly stated &quot;$500 off *ANY* Mazda 6.&quot; They only agreed to honor it after I made a scene and demanded phone numbers for the Mazda Regional management. In the end they finally did lower the price to offset the 0% financing they refused to honor, but it took 3 hours of very angry conversation. Their sales tactics are clearly not very ethical. I wouldn't recommend them unless you enjoy screaming and yelling.<br>

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