universal nissan

Reason for Visit: Sales

I recommend this dealer: No

My Review of universal nissan:
REFERENCE 2003 NISSAN 350Z
STOCK NUMBER 3T106035
VIN NUMBER JN1AZ34D13T106035
MILEAGE 55.232 MILES

First, I do not want to disclose the salesperson's name because he might get fired, and I believe that he's only trying yo make a living.
I blame those idiots that sit in their glassed enclosure thinking on how to screw poor suckers like me and you.
I leased a 2008 NISSAN VERSA on 01/15/2008. On or about February 10th, 2008, I returned to Nissan to buy a used 350Z. The price they asked was $19,995.00.
I wanted to trade in a 2006 Chrysler town + country. I have to mention that I was upside down on this car. After a long talk the deal was almost done, with me putting down $15,000.00, there trade-in offer for my car around $10,000.00, and financing the 350Z for $22,000.00 (including tax and licensing, etc).
On my return home I accessed the internet (WWW.AUTOTRADER.COM), to search for a similar vehicle. To my surprise and disbelief I find the same car (SAME DEALER, SAME VIN NUMBER, SAME CAR) with a price tag $3,000.00 dollars cheaper than in the store.
On February 12th, I accessed the internet one more time and find the same car listed for $16,488.00 UNBELIEVABLE.
I called the dealership and asked the price of the car. I was told by the person on the phone that that car had to go, and I could get it for $15,900.00.
I returned to dealership and asked the salesman how much they asked for the car. The answer was $19,995.00.
They told me that the price quoted me WAS THE INTERNET PRICE.
After confronting the entire sales team and managers, they still had the guts to call me back asking if I didn't want to buy the car. They would give the deal of the century. MY answer was NO THANK YOU. I told them that by law and Florida Staute 307 they have to disclose the sales price to the public.
END OF STORY...I FILLED A FORMAL COMPLAIN WITH THE STATE DISTRICT ATTORNEY.
My next step is to file a formal complaint with the Better Business Bureau.
Try to make a lier out of me UNIVERSAL NISSAN.


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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of universal nissan:
I went in yesterday and left with a car. They worked with me for hours to get me the deal that would work for my situation. I knew going in getting a deal that would be in my budget mighte be difficult becuase I owed so much on my trade but they made it happen and I got lots of extras too. My sales rep Alex was great and patient he was willing to have me look at any car that made me happy and answer all my questions.
I would highly reccomend anyone work with Universal Nissan and ask for Alex!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of universal nissan:
I had a very bad experience with the sales department of this dealership when trying to buy a car. I made a prior appointment by email and confirmed by phone to test drive a Maxima. I got a price for a particular Maxima by email. The salesman, called Jeff, had absolutely no clue as to where the car we were interested in was and told us that it is sold. However, we found it in their parking lot. He even went to pee and kept us waiting while we were on a test drive. He wasted our time from 4pm to 9pm. Eventually when we asked what is taking so long, he responded that it doesn't take so long for customers who are willing to pay the sticker price. We offered a price but they weren't interested to negotiate. The next morning Jeff called requesting us to take the car at the price we offered. We denied as we had already purchased a car by that time. Overall, it was a very draining and frustrating experience. Beware of Jeff -- an old and short guy, good for nothing.

I do not recommend Universal Nissan to any one. However, if you do happen to check them out, do not give in to their price but wait for the next morning for them to call you and agree with your price. Their pricing is not very competitive.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of universal nissan:
They are a very friendly and very reliable dealership have purchased many cars from them and every once has been a very enjoyable purchase. I would recommend them highly

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