bought a new car at used car pric - msantini6475
when i looked for the car i wanted,they had best price/lowest miles,,thanks brian and frank for all u did to make my car buying fun..
Definitely Impressed! - FR
I had a remarkable experience with Pellegrino Auto Sales from the test drive to the purchase. It is obvious from my time purchasing a vehicle form them, that they always go above and beyond to make sure that their customers leave satisfied. And, with a vehicle that is safe and ready to go. I was super excited and pleased to see that they even gave me a full tank of gas when I drove off the lot with my "new to me" car! (I have not experienced this ANYWHERE else.) I was also incredibly surprised that I did not even have to ask for the Carfax! Guy had already pulled them up and was ready to read them to me. I did not ever feel pressured to make a sale, and Guy worked with me the whole way to make sure that I was taken care of the best I possibly could be. I will be recommending them to all my car seeking friends and family! Thank you so much Pellegrino Auto Sales, you have one happy customer!
Good experience! - lillyflowr
Very friendly staff and a great place to find the cars you are looking for! The salesman were very nice and helpful! I will be coming back for future purchases!
Would recommend Jim White's to anyone! - Greg
I was looking for a car for my fiance and I we found a great deal at Jim White's! The staff was great-very friendly and inviting! Rich offered us top dollar for our trade and even got us a super low 2.25% interest rate on our loan! When we were ready to finalize the deal everyone stayed after closing to accommodate our work schedules. We even drove off with a full tank of gas! Couldn't be happier!
Great experience - LCBroderick
Friendly, professional & helpfull. Overall great experience & we love our van. We were very picky while looking for the right vehicle & the staff was accommodating. Thank you Ki-Po!
Excellent service with no high pressure ! - Fay Fisher
We are leasing 2 Rav 4's from Northtown after having 2 2012 Rav 4's. Worked with Danny Rubino and Shaun Roberts. Second time of leasing Rav 4's. They are so friendly and helpful in every way. No high pressure that you may have experienced at other dealerships. They are there to make you feel comfortable and at ease every step of the way. I would highly recommend Northtown to anyone and have done so. They make purchasing simply,relaxing,and most of all a pleasure to do business with. That to me is very classy to say the least. Now hoping to take my sister there and get her something she loves. Thanks Danny and Shaun, also the other financial manager I spoke with(sry don't remember his name)for making the our experience pleasurable! Wouldn't think of going anywhere else. They actually make you feel like family!
highest in value & honesty - joneveman
I am sure there are other used dealers with integrity, but how many back up their sales with a years free oil changes?? In my opinion Pool Auto prove their integrity to their customers. I was new to Rochester this year & found Pool by chance via internet used auto eval sites that listed a number of Pool's cars as top value for the money. I was looking for Honda or Toyota wagons in the 3-7K range, and found a Pontiac Vibe (the vibe is actually a Toyota Matrix in a pontiac body) and got it almost 1k under blue book value from Pool. Don't expect to bargain much as their prices are already super low, and they are firm on this because they know what they are selling you inside & out. Because they also run a service center you can put the car up and look under or inside as part of the process. Their mechanics have already saved me hundreds by showing & explaining how to care for my car over the last few months during my year of free oil changes. If you don't want a new car nor want to deal with a dealer, this is the place to go. You get a great discount for those cars with just a bit more milage than a dealer would sell, they work with Dealers so they can get the best offers that are either a bit too old or more milage than a dealer wants to deal with. My 2007 Vibe was in excellent shape for its miles & age, and is providing me reliability, as every week I put hundreds of miles on it for my commute. I can't say enough good things about this family run auto service & sales company.
2013 Jeep Compass - waxbottle
This is the third SUV I purchased from Galaxy Auto Place. Each time I have had a excellent vehicle for the money I spent. Excellent sale man Randy Jackson and helped obtain a additional key for this Jeep at a Jeep Dealership. When I will be in the market for another car Galaxy will be my first stop.
Awsome!!!!! - mary mary
Jennifer DePasquale,I want to thank you so much for helping me find a car,Your great,you work great with people very important.in this kind of business.Hope you sell more cars,your a top notch Salesperson. Thanks to all the great people there.
Awesome Service - Aidanm273
Awesome experience with EZ Loan! Went above and beyond what was needed. Would highly recommend to anyone searching for a vehicle.
Horrible - Angel
This dealership is there to take advantage of you. They do not stand behind their sales or their service! I would not recommend them. I can not even tell you how many times I have been back to have my vehicle services. The problem was fixed I was told and within less then 24hrs the check engine light was back on called again and was told oh we can't do anything today we close at 4. Not according to your website.
Bad credit equals bad service - Deservebetter716
I worked with Mike Caruana. Upon delivery of my vehicle with is only 2 years old it needed 4 new tires immediately. When I called them they said because of my credit situation they couldn't put new tires on it because it would increase the price. My seatbelt is twisted my brakes are less than half. I would expect more out of a car with a sticker price of over 18k.
Hefty price for cheap cars! - Kbaych
And when i say cheap, i mean terrible pieces of garbage! The cars are nothing but piles of junk. I bought my car and two weeks after i purchased it i started to have problems with the transmission. Needed to get a brand new transmission in it! Now a year later the car is having transmission problems AGAIN when it shouldnt be! The dont fix anything the way it needs to be fixed and give lame excuses for why things go at a snails pace. Took almost 2 months for my registration to come in the mail. Oh, and credit acceptance? Garbage! They do not work with you on ANYTHING! my credit is even worse now because of buying this hunk of scrap metal.
run away fast - nickja
Worsted ever nithing works and head mechanic and manager useless try to make you buy parts that are under warant and then keep it for days and dont get to it then tell you some line of crap had for week and wont even drive peace of trash
Horrible customer service and sell you broken vehicles - Anonymous Bitch to Doug
My vehicle I purchased was a 2014. I was lied to and was never told it was from a car rental place..who knows how many "owners" have had it. It also has 15 different things wrong with it and they won't help with a loaned car.
Horrible! Lies! Dishonest! STAY AWAY!!! - timstone
STAY AWAY!! STAY AWAY!! CROOKED! LIES!!
In our search for a good used car for my son we came across this absolute loser.... Very shady. Would not answer our questions. When we started to ask questions he dismissed us and told us to get off his lot. He said we were not buyers and that we were there to "bust his chops" when I pointed out that the information he was giving me did not match the information on Carfax this guy got very defensive. It became very clear that this guy was lying to us. He did not like the fact that they we were asking questions. That struck me as very odd. I mean seriously, who buys a car without asking questions? After looking closely at this guys cars I realized that they were nothing but junk. I have never come across such a shady character like this in my life! This guy just screamed "Hi I'm a crook and I'm going to lie to you just to get your money"
He told me that he did not think that I was a buyer, after the 5 minutes we were on the "lot". I didn't have the heart to tell him that I had several thousand dollars in cash in my wallet LOL! Mistake buddy huge huge huge mistake! Thank God we got off that "lot" and bought a car down the road in Hamburg, which was better and from a better dealership.
Submitted an application for credit online and was... - dpham10382
Submitted an application for credit online and was contacted by Martina just after Christmas 2012. Very nice on the initial consult. Once all the information was collected I was on my way. Over the next few days worked on getting a car that would work with the loan agreement. At this point we had been handed off to Lou since Martina was very busy. We were shown a nice 2010 Hyundai Elantra that was very nice with the exception of a few costmetic dings inside the car. We were shown a good record of service and the vehicle had only 5000 miles on it so we decided to buy it and were told that there was a warranty in effect on the car until September or 36000 miles, which ever came first.
About 3 months after purchasing the car I noticed flakes of paint comming off the car, so I contacted the dealership and was told that I would have to take it to a Hyundai dealer. Fine enough with me since it was still under warranty. Well apparently the car had been painted so the representation that it was still under warranty was false. The service guy was able to tell it had been painted from about 15 feet away so why couldn't the dealer. He even pointed out the tape line and sure enough under the mirror there was making tape. He said that the prep job was really poor and even pointed out dirt stuck under the paint.I figured the dealer didn't want to warranty the work and was making things up so I took it to 2 other shops in the area which all said the same thing. So now I'm stuck with a nice car that needs a paint job to 1 whole side of the car which will cost me around 1600 from the dealer, which was "warrantied". Buyer Beware. Stay Away.