Professional service - Michael Wakefield
Dealer Rep Glenda is the consummate professional. No hassles, easy to work with. I would recommend this sales representative to anyone. So go down there and support her.
Great customer service - Tweet19
All the staff was very polite and personable. They worked with me and made the car buying experience very easy. Truly appreciate these gentlemen for all the help. Shop with Mcween and Josh Tomes. Very good car salesmen.. the salesmanager Wes Watson was the bomb...BOOM!
Best Experience Ever - ECP22
We had the best experience ever buying a vehicle, working with Bill and his team at Annapolis Car Center! I purchased my BMW X5 and a Suburban for my father. Highly recommended!
Quick Buy - carol
We were looking for a used vehicle, sedan, low miles, newer model.
We found exactly what we were looking for; it was clean, prep'ed, right price, etc.
The best part, the entire Thornton Team were very nice - direct - and bottom line oriented.
We had checked pricing ahead of time and Thornton made an instant great deal.
Our sales person (Tim Goelz) was personable, helpful, and zero pressure.
Great experience - That boy O
First and foremost carbiz is a great dealership and once you buy a vehicle you become family. I have dealt with them twice before and always got the appraisal i wanted and they get me to the payment i want also. Sam went above and beyond to help me with the car i wanted info i needed about it and even came on his day off to seal the deal. My new car came with a scratch and needed a license holder ordered n they took care of me no questions asked. I will go back to them everytime when im car shopping thanks Sam and the team at carbiz you all are excellent.
As advertised! - Dcgc2000
I was a little leery of the buying a used car scene, but surprisingly the Eastern motors operation is top shelf. The showroom is clean&comfortable, the staff is very professional & accommodating . Osei is very professional and I would definitely recommend them to others in the market for a ride!
Excellent - Jamy
Everyone was very knowledgeable and very helpful in the process of buying my car I'm very excited and I love my new Jeep thank you all for everything that you've done
Great car and value from honest, knowledgeable people - Bob and Linda B
After searching for a 2015 Lexus RX 350 at several other dealerships in Maryland we were fortunate to find Elite Auto Brokers. Ben and Moshe both responded immediately to our email late on a Saturday afternoon, and we made an appointment to look at the car on Monday. There were 4 in the showroom and one was exactly what we had been looking for. Ben was very knowledgeable about the cars and he answered all our questions. He kindly set up our phones to the car's Bluetooth connection, and explained the navigation system, even putting in our home address for us. All we had to do was say "Go Home" to find our way back to Towson. We got a great car for a very fair price. These people are at the top of their game, and it was a wonderful car buying experience. Will definitely recommend to others and will be back in the future.
Linda and Bob Brenegan
Stressful but overall worth it. - Honda14
Stressful trying to make up my mind on what car I actually wanted. However Rashaad was very helpful with helping me pick out the best vehicle for me. He was very knowledgeable and overall helpful.
A Great Experience! - Chris Albright
Pauline was a tremendous help! I went in not really sure what I was looking for (only had some basic requirements) and she helped me find a great car at an amazing price!! The team at Fairfax Motors made the whole process very easy from start to finish.
Best buying experience ever! - Penny Mathias
I have bought several cars but never a luxury car. I was nervous going to the city to buy a high end car assuming there would be high pressure sales and gimmicks. Then I met Zach at AP Fairfax. He not only waiting on me to get there after store hours he never once pushed me to buy the car. He was very up front in his information regarding the car and sales price. Even after the sale, I had an issue the final sales price compared to online and he made sure it was taken care of with Jimmy in Finance. Both worked hard to make sure I was happy without any pressure. Zach was so nice he even filled my tank with gas and ensured that I got to the interstate safely and in the right direction home. He delivered about my expectations in customer service. I love my BMW and I know if I have any issues he will be there to help me. Great dealership! Great service!
Professional, Courteous, Zero Pressure - BPG
Craig Dewey is a consummate and seasoned professional, who clearly enjoys his work. He was a pleasure to work with and made the car buying process fun. The additional staff we encountered were the same, taking as much time as necessary to answer questions, even outside of the sale process such as manufacturer specific questions. Many of the staff have been in the industry for years and have worked for some of the leading car manufacturers bringing with them a wealth of knowledge. Direct Car Buying sells automobiles the proper way, by catering 100% to the buyer’s needs, wants and desires, making for a smooth an pleasurable experience with no pressure whatsoever.
If you happen to be a car buff, so is the owner and he has some of his most prized automobiles on display in the showroom, so rather than sitting in a boring waiting room like in a typical car dealership, you get the experience of seeing up close, automobiles ranging from expertly restored antiques in mint condition, to some of the latest exotics that you would see in one of the top auto shows or elite auctions such as Barrett-Jackson or Sotheby’s.
I would not only recommend Direct Car Buying, but I urge you to include them in your next used car purchase.
Finally got the car I have wanted for so long - Syreeta Gyder
I was not easy to get financing for. But Sergio and the team at Arlington Motors worked hard to get me approved for the car I've wanted for a long time. I'm very satisfied!
Antwon was great - TawannaBish
Antwon was a great salesman. Will refer all of my family looking to buy a new vehicle to them and the staff made it a great first experience. Thanks for helping me get what I deserve. God Bless!
ABS is Great! PJ is awesome - LFBJR33
I seen a car I liked Friday night and calling Saturday morning! Saturday afternoon I was on my way from Baltimore to purchase the Car! PJ was the best salesman I have met in the last 10 years...Got the job done for me with no hassle or problems! PJ is a great guy who takes pride in his JOB!
Great buying experienxe - Lindsay
Great experience buying my rav. Fast and easy, just how car buying should be. Finance (can't remember his name) was also fantastic and to the point.
They made it happen! - HappyGal
My first choice initially wouldn't work because of high negative equity with my trade in. They accidentally sold my second choice so they made my first choice work! In the end I got what I really wanted. Simple process. In and out in couple hours.
Good service no complain - Jeffrey Nelson
I can't complain about my car since I bought it my car was smooth and I love it my mom I love my sister loved it my whole family loved it
THE BEST CAR BUYING EXPERIENCE I EVER HAD - Ms. M. Payne
I was in search/need of a new(used) car but I knew my credit was not up to par, my sister-friend, Kim referred me to FRANK. I was nervous at first but FRANK and his friendly, personable personality put all my nerves at ease. FRANK assured me that he was going give it his all to "Make It Happen" and he did just that. FRANK answered all of my questions, went over every document one by one and allowed me to take my time to read through all the documents before I signed. Not one time did I feel rushed or that he was only about "MAKING THAT SALE".
When I finally met JEFF, he was very cordial and kind. In my estimation, JEFF went over and above to work his “MANAGERIAL MAGIC” and I ended up driving off the lot in a BEAUTIFUL, SLEEK, SILVER, 2013 HONDA ACCORD with all the bells and whistles.
My suggestion to anyone who is planning to stop by Smart Wheels...
1) Know your credit score
2) Know your budget
3) Keep an open/understanding mind regarding interest rates (after all Smart Wheels is there to offer a SECOND CHANCE to those that need it)
4) Remain optimistic
5) Have patience
6) MOST OF ALL... Do not allow the experience (reviews) of others influence your decision to pay Smart Wheels a visit with a smile. You will kick yourself if you do...
In closing... FRANK and JEFF made my car buying experience one to remember!!!
Thank you Jeff and Frank you guys are AWESOME!
~ Michelle, A VERY SATISFIED CUSTMER
Tim W. - Nisha
Tim was the BEST salesman that I came in contact with that stuck by my side everytime I came there with an issue ready to give up, he was there with encouragement and guidance with helping me purchase my first car on my own. Although he wasn't my rep, he put gas in my car, put my temp tags on and always offered his assistance anyway possible. If anyone is purchasing a car and would like honesty, great advice and a wonderful experience, I recommend any of the following: D. Yates, K. Pittrell, Tim W. and the manager Jerome Raphael! That crew right their made it worth my sale with patience and honesty and understanding! Pete in Service is also awesome at making sure everything is up to par before, during or after a purchase! I have referred many and have more to come! Thanks Guys!!!
I just had the BEST car buying experience EVER - Beth
I bought a car last night from an amazing dealership, Wilkins Automotive.. Had the BEST salesman ever, Sean King! He was patience, nice, super friendly and went out of his way to make sure I got the car that I wanted. I highly recommend him. The entire staff there was great and so accommodating and I would advise you that if you want to buy a car and want a painless, stress free experience, go to Wilkins in Glen Burnie, MD and ask for Sean King! Tell him him that Beth sent you!!!!
Great experience - timw
Been looking for a car for months with nothing but hassle. As soon as came here my stress of buying a car went down. The staff was right on it to help me with what I was looking for. I am very happy with my purchase and would suggest anyone to buy a car here. Ask for Jeff
Great Sales Experience and Customer Service! - Vincent D
Bought a used Jeep Grand Cherokee here. Jim Slaughter was a pleasure to work with and helped us with every need. The day after we bought the vehicle, we had an issue with the brakes. Ron Adams, the owner of the dealership, and Jim assured us that they'd take care of the problem, and gave us a loaner Jeep to drive while ours is being fixed. I would recommend any of the Adams dealerships to anyone in the market for a new Chevrolet or Jeep, or a quality used vehicle. Great sales experience and great customer service!!!
VERY GOOD CARS. VERY FAIR PEOPLE - King Fist
When you go to their lot they have all of the hoods up on their vehicles so you can see what you are getting. One of the best selection of used vehicles that I have seen with very good prices.
Excellent, Friendly, Honest- Bay Motors - cakinmade
Absolutely LOVED working with Troy, Ms. Vicki, and Bay. Troy was extremely professional, honest, and friendly when helping us find a new car for our family. He patiently answered all of our questions, showed us multiple vehicles, and helped us pick the right one based on our needs. Ms. Vicki was extremely knowledgeable and helpful when processing our paperwork. She explained all fees, negotiated costs, and put us at ease while we were completing the paperwork. Bay is the owner and by far the most down-to-earth owner I have ever met. He made sure to talk to both my husband and I on more than one occasion and really went above and beyond to meet our wishes. While there are many dealerships in the DC and VA area, we drove to Baltimore and had the best car buying experience yet. We hope this review puts all future car purchasers at ease knowing that Bay Motors will take care of you! Thank you so much, Troy-Ms.Vicki-Bay!
Great car dealership - Hey
Best car buying experience. They are great people and have nice cars. I will tell everyone to go thier. It is one of best dealership in maryland
Donna is great. Sold and bought my last cars in 2 hours. - RIP_Prince
I was initially skeptical of Carmax, but you've got to know what you're looking for and do your research on price.
I had found the car I was looking for (2014 GLI) that had all the right options and was priced pretty competitively. Donna was my salesperson and she was super friendly and made the car buying and trading-in process really easy and painless.
Usually I would only write a review if a dealership sucked, but I've been pretty impressed with Carmax in Dulles and Potomac Mills. Donna in Dulles is the best. I'll recommend her to my friends all day, every day.
Impeccable Inventory and Service - Rossalyn
We Love CarZone USA! My Husband found this dealer online while looking for a car. We drove all the way from PG County and I'm glad we did! CarZone USA has a vast inventory of Top-Notch vehicles! No matter what you're in the market for, CarZone USA has it! We purchased a BMW with surprisingly low mileage at an affordable cost! It looks and drives like brand new!! The customer service was amazing! You're treated like a celebrity here! Since my daughter is in the market for a car for school, we'll be definitely visiting again soon!
This is a blessing to me - Claudia
This is a blessing to me. I was in need of a car and was on a very tight budget. Robin helped me to get some good financing and I was able to get a car that I could afford.
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