Great customer service - jroach
Boe was very precessional and clearly explained all possible options! Process was pretty fast, he made sure we were comfortable while waiting.
Great buying experience
Great customer service - Tweet19
All the staff was very polite and personable. They worked with me and made the car buying experience very easy. Truly appreciate these gentlemen for all the help. Shop with Mcween and Josh Tomes. Very good car salesmen.. the salesmanager Wes Watson was the bomb...BOOM!
Great from start to Finish - Patncarla1
I was looking for a truck k. Drove for 2 hours to see what.was posted online. Could not work out my first choice. My second pick they worked with me all the way. Everyone there was exceptional. From sales to service to even the detail crew they went out if there way. I returned two weeks later to finish the extras and again. Everyone was out standing. I will be back. If. You are looking for a dealer look this team out !
My worst nightmare to my dream jeep!!! - hippie12345
These guys are just too awesome, even with my complex situation they made sure I was driving out of their lot happy & safe. Not once but TWICE! I'll always come back, no doubt.
Always on point - Workingld
Alston always listen to me and gets me my car and payments right were I want them. I will only buy me cars from Alston.
Fun and helpful - Kd23
Ali was very helpful in helping me find a car that i liked i had a very good experience and would recommend people here anytime
Fabulous custumer service - Radou
I have look to find somebody who speak my language Mr Amadou Sow, he helps me a lot to find an insurance and the good discount etc...
I believe to recommanded other people to buy the cars in Esterns!!!
Good experience - Peggy C Utah Buyer
Purchased a 2015 Lexus RX 350 after seeing vehicle online and working with Ben. It was a great experience. Flew in to pick up the car and everything was as presented and ready to go.
Great experience - Myra Jenkins-Harris
Great day at Easterns today. Our salesman was very attentive and patient. The manager also made sure my interest rate was reasonable and the payment was comfortable for me.
Outstanding!!! - Ruth Balton
We were absolutely pleased with Fairfax Motors because of the outstanding service we received. Patrick Warren and Laura Davis went above and beyond to accommodate all our needs and allow us lo leave the dealership driving a car that we absolutely love! We highly recommend Fairfax Motors to anyone in the market for a pre-owned vehicle.
Jeff and Ruth Balton
Very fair - D in Vienna VA
Nice transaction, fair for everyone, straightforward. Convenient location to Vienna/Fairfax/Tysons. For those in or near these areas and are looking at pre-owned luxury cars I recommend checking with AP Fairfax first rather than just driving farther away: convenience, straightforward pricing, pleasant sales.
Amir Great Customer Service - skyler
Amir Was The Greatest Sales Man I Have Had He Was Well Versed With The Knowledge Of The Vehicles We Look At He Was So Kind And Tons Of Respect It Made My Visit Plesant And We Will Come Back For Him To Sell Us Our Next Car We Loved It Here We Are Leaving Here Very Happy He Is Excellent At Customer Service Triple AS A Tk You You Amir Greately Appreciate It .
Finally got the car I have wanted for so long - Syreeta Gyder
I was not easy to get financing for. But Sergio and the team at Arlington Motors worked hard to get me approved for the car I've wanted for a long time. I'm very satisfied!
Best and Fastest time we had purchasing a vehicle !!!!!!!! - Tone and Nette
Today we purchased a 2016 Dodge Charger!!!👍🏼When I tell you it was the BEST and the FASTEST vehicle purchasing experience we have EVER experienced!!!! Plllllllease believe me!!!! Shermick and Ishmael displayed excellent team work by both working together and using every minute to make progress towards our purchase without any delays. They literally made ever minute count! I have spent more time in Walmart shopping!😉 No seriously! I would recommend Carsmart to all my Family and Friends as well as my coworkers!!! Excellent customer service from the search of the vehicle to the financing repsenative to seal the deal! Carsmart is the only dealership I will EVER go to for my future vehicle purchases!
Great buying experienxe - Lindsay
Great experience buying my rav. Fast and easy, just how car buying should be. Finance (can't remember his name) was also fantastic and to the point.
Great experience! - Dan T
This was by far the best car buying experience I have had. Everything was easy and straightforward with no wasted time. I gave my price range and was given several options. Once I decided on the vehicle, I went through financing and was surprised that the payment was less than expected. 100% satisfied with the entire experience.
They made it happen! - HappyGal
My first choice initially wouldn't work because of high negative equity with my trade in. They accidentally sold my second choice so they made my first choice work! In the end I got what I really wanted. Simple process. In and out in couple hours.
Good service no complain - Jeffrey Nelson
I can't complain about my car since I bought it my car was smooth and I love it my mom I love my sister loved it my whole family loved it
THE BEST CAR BUYING EXPERIENCE I EVER HAD - Ms. M. Payne
I was in search/need of a new(used) car but I knew my credit was not up to par, my sister-friend, Kim referred me to FRANK. I was nervous at first but FRANK and his friendly, personable personality put all my nerves at ease. FRANK assured me that he was going give it his all to "Make It Happen" and he did just that. FRANK answered all of my questions, went over every document one by one and allowed me to take my time to read through all the documents before I signed. Not one time did I feel rushed or that he was only about "MAKING THAT SALE".
When I finally met JEFF, he was very cordial and kind. In my estimation, JEFF went over and above to work his “MANAGERIAL MAGIC” and I ended up driving off the lot in a BEAUTIFUL, SLEEK, SILVER, 2013 HONDA ACCORD with all the bells and whistles.
My suggestion to anyone who is planning to stop by Smart Wheels...
1) Know your credit score
2) Know your budget
3) Keep an open/understanding mind regarding interest rates (after all Smart Wheels is there to offer a SECOND CHANCE to those that need it)
4) Remain optimistic
5) Have patience
6) MOST OF ALL... Do not allow the experience (reviews) of others influence your decision to pay Smart Wheels a visit with a smile. You will kick yourself if you do...
In closing... FRANK and JEFF made my car buying experience one to remember!!!
Thank you Jeff and Frank you guys are AWESOME!
~ Michelle, A VERY SATISFIED CUSTMER
Excellent customer service - Danyel1982
Deborah Yates provided me with exceptional customer service from start to finish during my car buying experience. From the start I was skeptical about coming in considering my credit issues but Ms Yates reassured me I would be able to drive off in a new car. She explained everything in detail about what to expect throughout the process. I would definitely recommend this dealership and Ms Yates to all my friends and family. Thank you
Great experience - timw
Been looking for a car for months with nothing but hassle. As soon as came here my stress of buying a car went down. The staff was right on it to help me with what I was looking for. I am very happy with my purchase and would suggest anyone to buy a car here. Ask for Jeff
I just had the BEST car buying experience EVER - Beth
I bought a car last night from an amazing dealership, Wilkins Automotive.. Had the BEST salesman ever, Sean King! He was patience, nice, super friendly and went out of his way to make sure I got the car that I wanted. I highly recommend him. The entire staff there was great and so accommodating and I would advise you that if you want to buy a car and want a painless, stress free experience, go to Wilkins in Glen Burnie, MD and ask for Sean King! Tell him him that Beth sent you!!!!
Great Sales Experience and Customer Service! - Vincent D
Bought a used Jeep Grand Cherokee here. Jim Slaughter was a pleasure to work with and helped us with every need. The day after we bought the vehicle, we had an issue with the brakes. Ron Adams, the owner of the dealership, and Jim assured us that they'd take care of the problem, and gave us a loaner Jeep to drive while ours is being fixed. I would recommend any of the Adams dealerships to anyone in the market for a new Chevrolet or Jeep, or a quality used vehicle. Great sales experience and great customer service!!!
VERY GOOD CARS. VERY FAIR PEOPLE - King Fist
When you go to their lot they have all of the hoods up on their vehicles so you can see what you are getting. One of the best selection of used vehicles that I have seen with very good prices.
Excellent, Friendly, Honest- Bay Motors - cakinmade
Absolutely LOVED working with Troy, Ms. Vicki, and Bay. Troy was extremely professional, honest, and friendly when helping us find a new car for our family. He patiently answered all of our questions, showed us multiple vehicles, and helped us pick the right one based on our needs. Ms. Vicki was extremely knowledgeable and helpful when processing our paperwork. She explained all fees, negotiated costs, and put us at ease while we were completing the paperwork. Bay is the owner and by far the most down-to-earth owner I have ever met. He made sure to talk to both my husband and I on more than one occasion and really went above and beyond to meet our wishes. While there are many dealerships in the DC and VA area, we drove to Baltimore and had the best car buying experience yet. We hope this review puts all future car purchasers at ease knowing that Bay Motors will take care of you! Thank you so much, Troy-Ms.Vicki-Bay!
Great car dealership - Hey
Best car buying experience. They are great people and have nice cars. I will tell everyone to go thier. It is one of best dealership in maryland
Donna is great. Sold and bought my last cars in 2 hours. - RIP_Prince
I was initially skeptical of Carmax, but you've got to know what you're looking for and do your research on price.
I had found the car I was looking for (2014 GLI) that had all the right options and was priced pretty competitively. Donna was my salesperson and she was super friendly and made the car buying and trading-in process really easy and painless.
Usually I would only write a review if a dealership sucked, but I've been pretty impressed with Carmax in Dulles and Potomac Mills. Donna in Dulles is the best. I'll recommend her to my friends all day, every day.
Impeccable Inventory and Service - Rossalyn
We Love CarZone USA! My Husband found this dealer online while looking for a car. We drove all the way from PG County and I'm glad we did! CarZone USA has a vast inventory of Top-Notch vehicles! No matter what you're in the market for, CarZone USA has it! We purchased a BMW with surprisingly low mileage at an affordable cost! It looks and drives like brand new!! The customer service was amazing! You're treated like a celebrity here! Since my daughter is in the market for a car for school, we'll be definitely visiting again soon!
The service here is great! - jermaines8742
The service here is great! Robin is the man. Gets the job done and does his best to get get you in something you like!! LOVE THIS PLACE!!!
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