Fantastic job - cbm
Carlos did a fantastic job with helping me buy a 2017 jeep wrangler early in july, we got exactly what we wanted and couldn't be happier thanks Carlos.
Fast, smooth, Easy - Panthro
Despite an experience I had with this dealership last year, I decided to give another try as they had nearly the exact truck I had been looking for. I came in late that day but Maggie was still able to help me and set up a time to come back in the morning. I worked with her, Keith, and another gentleman in finance not listed here.
I was in and out with a new truck in less than 3 hours and was happy with the service and overall culture of the dealership. I've been to plenty that are push and desperate, but these folks are not. Overall, this was as good a car buying experience as you could ask for.
I would be happy to recommend LKN Chryler/Jeep/Dodge/Ram to any of my friends and family.
Great Experence - Ramguy
Bob McChesney made my experience great. He delivered the truck I was looking for and in a timely manner. He stayed in touch and I didn't have to wait for answers. He is an amazing sales representative and is very personable. He made my experience painless and didn't run me around in circles.
Best of the Best - tonyf
Went to Hendrick Dodge of Concord on a whim to look at a new Challenger. There I met Mike Maman. After a little chat Mike said that he remembered me from years ago, getting a different car from him at another Hendrick dealership. Wow! I was thoroughly impressed with how honest and professional he was, and within minutes he made me a deal I just "couldn’t refuse". Needles to say, I left with the car and a big smile!
I liked driving the car so much, that not even two months later I went back for service (oil change, and a very minor issue). Boy, I felt like a rock star... Tom De Feo, Joe Alexander and Kyle were so attentive to make sure that any concerns I had were properly attended to. I’m so happy with my decision of getting a car from them, that I’m seriously thinking of trading one of my cars to get a new Jeep from them.
Great experience! - RCarson
My experience at Black Chrysler Dodge Jeep Ram was outstanding! Micheal Summertime Summers was curtious and forthcoming. He made our experience enjoyable unlike other dealerships we went to. He was more interested in meeting our need than simply putting us in a vehicle. I would recommend any one to go see him when their in the market for a new or used vehicle.
Top Reviewed Specialists At This Dealership
Chrysler Certified Sales Consultant
Quick and painless - Marshall
Mark D answered any questions I had with up front honesty. He was a great help. Wendy also was a great help, especially with my score. My over all experience was great. I will be back for my next vehicle.
Outstanding Customer Service - Well beyond the manufacture - newtbarb
2017 Jeep Grand Cherokee arrived with paint damage. Chrysler was no help. Jon Alcorn and team at M&L worked to resolve the situation to our satisfaction. Mitch Maness, Robbie Wilson, Shawn Dowdee
the team in the Jeep Sales industry that clearly are setting a new standard in customer satisfaction.
The Jeep Team to trust.
Sales Jimmy Yelland - Debbie & TJ
Before, During, and most importantly - After the sale ; is the true test of a professional dealership.
Thanks to all the hard working folks that make it happen for Gerry Wood every day!
I just wanted to thank Jimmy Yelland in a public way that he is one of those professionals that will consistently go above an beyond after the sale is complete.
He understands the value of repeat, satisfied customers and represents the best that Gerry Wood has to offer anyone looking to buy or lease a vehicle.
Thanks again, Jimmy - from the "BK"
Debbie and TJ
OUTSTANDING - K9COP6503
I bought a 2017 Dodge Charger scatpack. Steve White Motors had THE MOST scatpacks available on their lot than 5 other Dodge dealerships in my area ( Charlotte metro ) The car buying experience with Steve White Motors and His staff could not be better! Rodney Hall was my salesman, NEVER ONCE did I feel pressured to buy the two times I visited the dealership, but Rodney stayed with me the entire time and answered every question I had, to help me decided what scatpack would work best for me. Steve White Motors vehicle price was 10 ROUGHLY TEN THOUSAND DOLLARS CHEAPER than any dealership in my area and I HIGHLY RECOMMEND THIS DEALERSHIP if you're in the market for a Dodge, jeep or Chrysler vehicle!
Terrible Parts/Service Departments. - David L.
Twice have been told parts are available for Recall Repairs. Have taken off work twice to take car in for said recall repairs. TWICE have arrived only to be told that the parts aren't there. They seem to disappear after being told they are "reserved" for repairs. NO communication between Parts and Service. Customer spends all their time calling between the two departments. Absolutely Unacceptable considering. Then they insult you with the offer of a free oil change for your troubles. That hardly compensates me to take time off AGAIN , after having done so originally.
They replaced rear wheel abs sensors and damaged rear wheel - Mrdennis
Called Mike andvhe said bring it by so we can take care of the scratched wheel. Brought jeep back and manager said that there was dirt in the scratch so it was already scratched . The jeep has the original tires, they've never been touched. The tire they removed is the only rim scratched. The scratch cannot be fixed . So I was also looking for a new truck. It will not be a dodge .! And I will never trust them with my vehicle for service .
Do not how to work on diesels - Rudiereddog
This is in reference to the service department. Nice people, but I don't believe they know what they are doing. I have been dealing with them for the past 2 months (7 times in the shop) on my diesel. After the 7 visits and $3K later, the truck actually runs worse. After picking up the truck the last time, I immediately called them and left a message with Julian (service manager) and have yet to hear back. After they charged me $3K to fix it and it running worse, I am now taking it to a shop that specializes in diesels. Should have done that in the first place but I assumed since Abernathy sold diesels, they could work on them. I was proven wrong. This is my 6th heavy duty truck and would like to have a new one soon. It will not be from Abernathy.
I had not purchased an American car/truck in over... - ewisnieski
I had not purchased an American car/truck in over 20-years. After visiting Ford, GMC and Dodge my decision was clear to select not only Dodge Ram pick up for quality and style. But, selecting John Greene Dodge of Morganton, NC. The staff (Bill, John, Ralph) made the entire process and experience a pleasure. I wanted to thank them for a quality product and exceptional service.
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