Routine appointment - always easy! - MKLEMENTS1989
I've always had great experience working with this team, flexible and friendly, and accommodating to my schedule. I plan on continuing using these services for as long as I own this vehicle.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales & Leasing
Professional, Personal, and Knowledgeable - Tom Garra
For the first time in my life, I decided to own a Dodge Ram Sport 4 x 4 pickup truck. After looking at various Makes, Models, and Dealerships, I decided to give Progressive my business. Owner, Tim Sanders, showed a personal interest in customer satisfaction. Salesman, John Kerry, did not "pressure" any deal. In addition, he was very knowledgeable about the inventory and specifications of the vehicles. Finally, Service Manager, Bill Talbott, was diligent to follow-up on any promises contained within the sales, i.e. extra equipment installation.
Adam you are wonderful..thanks again... - Sweetpeajeep
Great guy.he was fun to work with..ask for Adam..he will get the job done..thanks again Adam.I love my sweet pea..(jeep)
Certified Sales and Leasing Consultant
Certified Sales & Leasing Consultant
Great Dealership! Keith was great - Ria
Called Falls Motor City, spoke to Keith told him what I wanted & what I would pay, he assured me he could do it. This was after calling Brunswick Auto Mart who I've dealt with for the past 15 yrs & have leased 12 vehicles from. They in no way would work with me the salesman told me I was at least $100 off on pymt for every vehicle I gave him. I called back spoke to manager who also refused to work with me after telling him Falls Motor City could do it, his response was "If you want to believe the lies they tell you, go ahead". I went over to FALLS MOTOR CITY & was given everything I was promised. Great dealership, would recommend to EVERYONE. BRUNSWICK AUTO MART you SUCK & should look at your reviews on yelp, consider new management & sales people in the JEEP department. Maybe take some training from FALLS MOTOR CITY on how to be a great dealership.
job well done!! - sheshe
buying a new car is a very intimidating experience. Jeff Ciotti helped me fine tune my pick and explained the difference packages. I would recommend your dealership to anyone. Thanks so much!!
New Jeep , July 3rd 2017 - MTECH1041
I visited this dealership on July 3rd 2017 in search of a New Jeep. My sales guy Josh Gowing really took good care of getting me into the car I wanted. I drove 5 different cars when i was there as i wasn't really sure which car i wanted to get. Josh was very patient , kind and understanding of my needs when trying to decide of my purchase. It's a kind of dealership that you want to go to because they treat you as if your part of their family. On this purchase I also had a car that I traded -in and they gave me a pretty good deal for the trade so that even made things more enjoyable while i was there. Josh is good at multitasking and he knows his business about cars. And a very big thanks goes out to Jen Giunti for taking good care of me thru thru all fun paperwork that goes along with the purchase of a new car. She made the transition for me in very easy way so with that said you just can't go wrong at this dealership. I am so glad i stopped in that day. I love my New Jeep !!
Salesman Brian fantastic - hobbits5
Bought seven cars from Fred Martin. Will not be back. Salesman Brian super, sales manager condensending. The worst part of all of this, is that the sales manager will not even care.
Rude, unprofessional and dishonest - bely0926
I had been looking at a Dodge Journey and inquired about it online. Matt Nedin responded via text and said it was still available. I informed him I was coming from an hour away, I would like to come test drive it, and if I liked it I would send my dad back up to look at it. My fiancé and I arrived at 415pm on Friday April 7th and walked up to the service counter and said I was told to ask for Matt about a Dodge Journey. The man behind the desk said here he is as he was walking up, and comes up to the side and looks at us and says "here's the deal (really rude tone, as if we were bothering him to come look at this car), this other woman has been calling, and ready to put a deposit down on it, but she hasn't called yet, and there's no deal yet, so I'll go get it for you to drive and look at." So I'm thinking why are we even here? So during the drive, he was on his phone, and we learned very quickly he was having to get his car towed because he lost his keys. And then apologized for being rude. When we returned from the drive, he went inside to let us look at it. I was really interested in it, but when we went back inside, he informed us the person interested had not even drove the car, but had called him like 10 times, but "out of respect for us he wanted to see what we wanted to do." Ok great, so we sit down, and I inform him I'm preapproved through the credit union and would be willing to put down a deposit, but he didn't want to deal with me because they lose money if we go through a credit union and the other person would be getting financed through them. I understand this is a business, but I just thought it was extremely rude, to tell me all of that, and refuse business because of my choice of where to get financed, and not only that, but I would have been less disgusted if he just would have been upfront before my fiancé cut out of work and before I drove an hour to go see it, saying there is someone else that we are working on putting a deal together with. If it doesn't work out then we will call you. But instead they rather waste my time, and play customers against each other, to see which one they will be able to get more out of. Rude, unprofessional and dishonesty will not get me to refer. I went elsewhere and put a deposit down the very next day with a dealership that doesn't mind me going through a credit union for a lower interest rate.
Word of advice- don't waste your time at this dealership and definitely don't deal with Matt Nedin! Terrible customer service and poor salesmanship.
Worst buying experience ever. - SR
Games, excuses, delays and BS stories. When my brand new truck was finally ready for pick up I show up to a wrecked truck. I wouldn't go to this place to pick up a brochure. Buyer beware.
Klaben Chrysler Jeep Dodge Ram
Progressive Chrysler Jeep Dodge Ram