Very helpfull - tyler123
matt and antonio helped me find a car based on what I told them I was looking for, and at a great price too. I highly recommend this dealership to anyone wanting a quality car and fast great service.
Top Reviewed Specialists At This Dealership
Sales & Leasing
Sales & Leasing Consultant
Fast and knowledgeable ! - ashleyself
As my first experience at Progressive was not as "easy going", Bill Talbott made sure I was taken care of right in my second dealings without even knowing the first. Everything that needed to be worked on my car was done, fast, and correctly with just enough communication to keep me in the loop since I needed a rental. Thank you progressive !
Best service out of all dealerships we have ever dealt with! - jaime0000
I found a listing for a 2012 Jeep Wrangler Unlimited on CarGurus. It had 96,000 miles on it and there was an accident reported, but I called anyway. We were hours from home and I was getting impatient. When we got there, Geno showed us the Jeep. They had just got it in and they hadn't had a chance to do anything to it or even clean it yet. I test drove it and immediately fell in love with it. They did very well with negotiating and we finally made a deal. They were going to put a new windshield in it, fix the driver's side window (because it wouldn't roll down), clean it out, and give us a 3,000 mile/3 month warrantee. All for $22,000 out the door. We looked at it on a Friday and we were supposed to pick it up the following Monday, but we ended up having to wait until Wednesday because they were waiting on a part. They did everything they said they were going to do, and then some. They put new rotors, brake pads, and 4 new tires on it, and they fixed a leak they found in the power steering, on top of everything else. Geno texted me updates the whole time without me having to ask for them, and even sent me a picture of the Jeep when it was done, then he came in at 9:00 a.m. Wednesday morning on his day off and met us there to make sure everything was in order for us. On top of the excellent service, Geno does mind blowing magic tricks and livens everything up a bit. All in all it was a great experience and I highly recommend the dealership! :)
Certified Sales and Leasing Consultant
Certified Sales & Leasing Consultant
Easy no pressure buying - Cindy wismar
Started my search on line and Andy Howard responded and kept me posted on the cars I liked. When I came in he was very helpful and no high pressure to buy. Andy puts you at ease during the whole process and was very patient with all my questions. Recommend him highly to buy a car from at Falls Motor City.
Bobby Cruse was excellent with the financial end of the process. He explains every option available and will work with what you want to make it work.
Awesome! - New car 2017
This is the 3rd vehicle our family has bought from Wally Armour. They answered all of our questions and were very helpful. They always give us a good deal.
New Jeep , July 3rd 2017 - MTECH1041
I visited this dealership on July 3rd 2017 in search of a New Jeep. My sales guy Josh Gowing really took good care of getting me into the car I wanted. I drove 5 different cars when i was there as i wasn't really sure which car i wanted to get. Josh was very patient , kind and understanding of my needs when trying to decide of my purchase. It's a kind of dealership that you want to go to because they treat you as if your part of their family. On this purchase I also had a car that I traded -in and they gave me a pretty good deal for the trade so that even made things more enjoyable while i was there. Josh is good at multitasking and he knows his business about cars. And a very big thanks goes out to Jen Giunti for taking good care of me thru thru all fun paperwork that goes along with the purchase of a new car. She made the transition for me in very easy way so with that said you just can't go wrong at this dealership. I am so glad i stopped in that day. I love my New Jeep !!
Salesman Brian fantastic - hobbits5
Bought seven cars from Fred Martin. Will not be back. Salesman Brian super, sales manager condensending. The worst part of all of this, is that the sales manager will not even care.
Rude, unprofessional and dishonest - bely0926
I had been looking at a Dodge Journey and inquired about it online. Matt Nedin responded via text and said it was still available. I informed him I was coming from an hour away, I would like to come test drive it, and if I liked it I would send my dad back up to look at it. My fiancé and I arrived at 415pm on Friday April 7th and walked up to the service counter and said I was told to ask for Matt about a Dodge Journey. The man behind the desk said here he is as he was walking up, and comes up to the side and looks at us and says "here's the deal (really rude tone, as if we were bothering him to come look at this car), this other woman has been calling, and ready to put a deposit down on it, but she hasn't called yet, and there's no deal yet, so I'll go get it for you to drive and look at." So I'm thinking why are we even here? So during the drive, he was on his phone, and we learned very quickly he was having to get his car towed because he lost his keys. And then apologized for being rude. When we returned from the drive, he went inside to let us look at it. I was really interested in it, but when we went back inside, he informed us the person interested had not even drove the car, but had called him like 10 times, but "out of respect for us he wanted to see what we wanted to do." Ok great, so we sit down, and I inform him I'm preapproved through the credit union and would be willing to put down a deposit, but he didn't want to deal with me because they lose money if we go through a credit union and the other person would be getting financed through them. I understand this is a business, but I just thought it was extremely rude, to tell me all of that, and refuse business because of my choice of where to get financed, and not only that, but I would have been less disgusted if he just would have been upfront before my fiancé cut out of work and before I drove an hour to go see it, saying there is someone else that we are working on putting a deal together with. If it doesn't work out then we will call you. But instead they rather waste my time, and play customers against each other, to see which one they will be able to get more out of. Rude, unprofessional and dishonesty will not get me to refer. I went elsewhere and put a deposit down the very next day with a dealership that doesn't mind me going through a credit union for a lower interest rate.
Word of advice- don't waste your time at this dealership and definitely don't deal with Matt Nedin! Terrible customer service and poor salesmanship.
Worst buying experience ever. - SR
Games, excuses, delays and BS stories. When my brand new truck was finally ready for pick up I show up to a wrecked truck. I wouldn't go to this place to pick up a brochure. Buyer beware.
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