Klaben - megan96
Caleb sold me a 2013 Ford Focus. He was a great salesman and no pushy at all. He was very patient with us and rather helpful. Overall, we had a wonderful experience with this dealership.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Hilary - Camlew8
Hilary is an exceptional service advisor. Hilary should manage the entire service department because she is willing to go the extra mile for any customer.
Friendly Place - Robin Donald
I enjoy visiting Haasz Auto Mall because every interaction is so positive and friendly, They really make an effort to please and do quality work. My truck has been with me a long time and I love it. They also seem to love my truck and take good care of it. That means a lot. Once one finds a place as good as Haasz Auto Mall one keeps going back!
Certified Sales and Leasing Consultant
Certified Sales & Leasing Consultant
Sales Floor Manager/Certified Sales and Leasing Consultant
Great customer service - Shawn
I leased two cars from Falls Motor City in less than a week. Ross was the salesman I worked with and he was excellent. He did everything he could to get everything done quickly. The process of leasing the vehicles was smooth from start to finish.
Awesome! - New car 2017
This is the 3rd vehicle our family has bought from Wally Armour. They answered all of our questions and were very helpful. They always give us a good deal.
Worth the trip! - k91reddog
Drove to this dealer from Pittsburgh..Glad I did!
They had the exact truck I wanted...And we reached the deal I wanted before i visited the dealer.
When I got there, everything was ready to go.. nice smooth and trouble free...Just the way I like to buy cars.
Love the free oil changes for 3 years! - LynieG
Bought my new Jeep here & love this place! Repeat buyer - great customer service great facility great sales staff. Love the quick oil change & free car washes!!
Rude, unprofessional and dishonest - bely0926
I had been looking at a Dodge Journey and inquired about it online. Matt Nedin responded via text and said it was still available. I informed him I was coming from an hour away, I would like to come test drive it, and if I liked it I would send my dad back up to look at it. My fiancé and I arrived at 415pm on Friday April 7th and walked up to the service counter and said I was told to ask for Matt about a Dodge Journey. The man behind the desk said here he is as he was walking up, and comes up to the side and looks at us and says "here's the deal (really rude tone, as if we were bothering him to come look at this car), this other woman has been calling, and ready to put a deposit down on it, but she hasn't called yet, and there's no deal yet, so I'll go get it for you to drive and look at." So I'm thinking why are we even here? So during the drive, he was on his phone, and we learned very quickly he was having to get his car towed because he lost his keys. And then apologized for being rude. When we returned from the drive, he went inside to let us look at it. I was really interested in it, but when we went back inside, he informed us the person interested had not even drove the car, but had called him like 10 times, but "out of respect for us he wanted to see what we wanted to do." Ok great, so we sit down, and I inform him I'm preapproved through the credit union and would be willing to put down a deposit, but he didn't want to deal with me because they lose money if we go through a credit union and the other person would be getting financed through them. I understand this is a business, but I just thought it was extremely rude, to tell me all of that, and refuse business because of my choice of where to get financed, and not only that, but I would have been less disgusted if he just would have been upfront before my fiancé cut out of work and before I drove an hour to go see it, saying there is someone else that we are working on putting a deal together with. If it doesn't work out then we will call you. But instead they rather waste my time, and play customers against each other, to see which one they will be able to get more out of. Rude, unprofessional and dishonesty will not get me to refer. I went elsewhere and put a deposit down the very next day with a dealership that doesn't mind me going through a credit union for a lower interest rate.
Word of advice- don't waste your time at this dealership and definitely don't deal with Matt Nedin! Terrible customer service and poor salesmanship.
Worst buying experience ever. - SR
Games, excuses, delays and BS stories. When my brand new truck was finally ready for pick up I show up to a wrecked truck. I wouldn't go to this place to pick up a brochure. Buyer beware.
Klaben Chrysler Jeep Dodge Ram
Sales & Leasing