My new Lincoln - Marlene1935
I had a Lexus before leases my Lincoln.... I loved my Lexus but I really love my new Lincoln.... Brandon went over and beyond my expectations. He is very honest, friendly and very knowledgeable... he was awesome.... Klaben has a customer for life.... Rich was awesome too.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Been buying with Mike Urbania for 30 years! - Patricia Lillian Campbell
MIKE URBANIA. As soon as I was ready to buy a new car for my 81-year-old mother, I called Mike. We were able to narrow the ideal vehicle during a few discussions by phone. Within a few days of determining Mom's ideal car...including interior and exterior colors, Mike had located a beauty. Mom and I arrived at the dealership where everyone was friendly, and Mike greeted Mom like an old friend. (She had also purchased a car from him in 2001). The car was perfect, just washed...a beautiful Fusion Titanium, a deep merlot with a champagne interior (our description). Mike told us to take our time as we drove around the block stopping for lunch to discuss the car. Mom sat were she could keep an eye on her new car. She was so cute. So, I signed the papers (which don't take long any more) and we drove her car home. Mike made everything easy as pie. Mom is unsteady on her feet, Mike maneuvered cars so that she did not have to walk much. He is so sweet. We have never felt pressured to purchase. I've bought at least 5 cars through Mike. He's my guy!
Review - Pete
Great treatment by everyone. A pleasure to do business with them.
Marty was friendly, knowledgeable and extremely helpful and considerate.
This was my second purchase with him.
Excellent staff who listened to what I wanted - Pleased North Olmsted car owner
Our salesman Eric listened to the requirements we wanted for our new car and showed us options. We did a test drive which confirmed that we did indeed want to purchase the Ford Edge. We then picked out the color and the car was located and shipped to Gillingham. This was not a stressful car buying experience like we had in the past with other dealers. I would definitely recommend this dealership and sales person.
The Perfect Sale - Hrlygrl1
Baierl Ford provided us with the most pleasurable car buying experience. My daughter, age 19, found a car she was interested in on the Baierl website, and after watching the car for a few weeks, she seen a price drop. We decided to go give it a look. She has been in the market for a Ford Fusion and this was to be her very 1st car purchase.
Upon arrival, we went inside and was greeted by Justin Uram, an Amazing salesman. He got the keys to car, we looked it over, test drove it, and gained valuable information from Justin, as he was extremely knowledgeable, and not pushy at all.
We decided to give it a shot and run a credit report for my daughter to see her eligibility. To everyone's surprise, she came back golden, on the first shot, with no cosigner, and the lowest interest rate of ever seen.
Since this would be titled in her name, we needed to get her, her own insurance policy. Justin was so helpful, he said to take our time an let him know when we want to pick the car up. We left a small deposit to hold the vehicle, at our own request. 6 days later, insurance was in place and we returned to do the paperwork. We then met with Kevin Covert, in financing, my daughter was guided so well through the process and he was absolutely the most wonderful person to deal with, he was even able to get her a lower interest rate, as if that was even possible.
I highly recommend Baierl Ford, Justin and Kevin, if you're in the market for a new or used car. I'm just sorry I purchased mine elsewhere, weeks before. This was absolutely the best car buying experience Ever!
My 9 year old Solara looks like new!!! - iloveflowers
I drive a 2008 Toyota Solara convertible. I have Ganley Ford service center do routine maintenance and repairs and they are terrific! This last visit, I also had the car detailed. Jeff Yeager gave me more than my money's worth! The inside and outside are immaculate. My car is white with a black top and seriously, it looks like new. The inside was polished and vacuumed and smells wonderful. The detail center at Ganley is excellent. I will go back. Thanks, Jeff!
Best experience ever!!! - Mary1977
After having a terrible terrible terrible experience at Waikem Kia we decided to visit Spitzer Ford in Hartville. Right off the bat we were greated by Adam Zeman who was friendly and eager to help us in our hunt. He listened to what we were looking for and the monthly payment we were wanting to stay at and only showed us vehicles that fitted our desires. He even went as far as taking us to their North Canton store so I could drive a Jeep Patriot and see how they ride. After we settled on the car the experience continued to be top rated! Sales manager Brian Van Riper was able to get us a interest rate to help us stay right where we wanted to be. And the great experience was continued right into the finance room with Dan Wines who explained everything perfectly and didn't try to upsale all those normal annoying add ons that will make my payment higher.
I have never experience such a painless experience in buying a car and after what we went through days before what a relief!!! These 3 men made the car buying experience a wonderful time! They totally will be seeing us again when my wife's lease is up in a year and a half!
Sales and Leasing Consultant
Excellent service - Heather Wilson
The service was fantastic! I went to look at Ford Escapes and came out with an Edge instead. Tyler helped pick out a reliable car I feel safe in and within my price range. All the extra work the staff put in to make the car the best it can be was appreciated!
Top of the line service....and complimentary car wash - Bill
Scheduled an appointment on line requesting "the works!" We will be driving a very long distance and wanted to be sure everything was A-ok.
Great Experience - Sirk20001
This is the second vehicle from Al Spitzer Ford for my wife and I. Mike and Brian made the experience very easy. We never felt pressure to buy something or to hurry up and get in a car even though we came to the dealership later in the evening. Our trade value was very fair and Spitzer made the deal too hard to pass up. Each time we've been here the service has been outstanding. Would recommend to anyone looking for a new Ford.
Great Dealership - gb
Very helpful.Very friendly service.Will go back.Ron and Angel were very laid back and not pressing to hurry me to make my choice of a vehicle. Every thing went went through without a glitch.
Special Fianance Sales Consultant
Ok - rsamol
Every thing went well not any problems enjoying the car today it is a good car nice to drive looks great gets lots of looks
Good Experience - Annie
Just purchased my third Escape from Humes Ford. They made the experience as painless as it can be. Bob Rose is a great salesman and I appreciated not be pressured at any time during the process. One reason I wanted to buy my vehicle at Humes Ford is because of their service department, which has bent over backward to take care of my vehicles at the lowest cost as possible.
One of the best - Kurt
The salesperson was great and very informative. Help me see what I needed vs what I wanted. Second time with this sales person and will be going back just for the experience.
Dave Cincarik and Mike Bonetti were a pleasure to work with. - poofy27
Dave did an outstanding job for me from the moment we met.
I felt very comfortable during the process of buying a great previously owned truck.
Mike went through the paperwork explaining in detail step by step as to why each piece of documentation was required and made even that side of it a pleasure.
Excellent! - Teresa
Mike Hastings was our salesman, he was very informative, worked well with us to meet our needs. Even though we drove 85 miles to find what we wanted and needed, it was well worth the trip.
My Key - Mad Irishman
B. Hazlett is one of your greatest assets. She treats people like they are the most important people
that walk in the shop or call on the phone. Many times I am out of state with questions and she always comes through... I had to deal with customers for over forty years. My boss repeated many times , "Remember they pay are bills, they're always right ." Thanks Bailie. Got MY KEY ISSUE SQUARED AWAY !
One person on the team on 1/16/2016 must have gotten something terribly sour in her oatmeal. Maybe someone could help Julie Crawford before it's too late.
I just bought ANOTHER car from Todd - garagedoors7248165177
I traded in my Envoy for a Fusion last month. Love the car! I was not the easiest to get approved but they not only stayed within my budget, but called me back a couple days later because they found me a lower payment! Ask for Todd, he'll make sure you're taken care of.
Excellent service. - Kristal03
Kathy was willing to work with my husband and I in terms of payment and finding exactly what we needed. We are very happy customers!
Purchased a replacement vehicle - Katb_70
I was shopping for a replacement vehicle due to a recent total loss. The Auto Nation entire team took such amazing care of me and went above and beyond to insure that all documents were in place. At no time at all, I was driving away in my new Fusion. I am very grateful to all involved who made this experience a positive one! Thank you all so much for caring for me like family!
Easy and fast - Swift2000
Aldo is the best salesman I have ever had. Quick and right to the point. He knows the product he is selling which is rare in the car biz these days. Scott in finance worked with me over the phone for payment options and an extended warranty. So all I did was literally get there sign papers and drive off. FANTASTIC EXPERIENCE! Thanks again Butler County Ford!
Leased a Ford Edge - Bill & Chris
From start to finish Andrew and Russ provided information and suggestions that took us from start to finish with the leasing of the Ford Edge in as smooth and comfortable method possible.
Below you are asking me to rank the quality of one aspect of my experience with this dealer against another. We have always receive superior treatment from every department with which we worked and felt every department was serving our interests. Therefore I picked the last option
Good Experience - gregory rush
The dealership went above and beyond what they had to do. Excellent customer service and great follow-up. Allowed me to order my vehicle so I could get just what I wanted.
😄😄😄 - Jamie
Excellent customer service!! Would recommend to everyone.. Shawn and Colton were great guys to deal with. Greeted me as soon as I pulled in... Love my 2015 Ford Edge!!!! ??
Made it to easy - Moochie
I bought a Lincoln from denny yoho who was very accommodating and made it very comfortable for me in getting everything you need to purchase a car.
Vehicle Purchase - Cibella,Babs
Amanda did a great job putting together a deal on a vehicle. We will return for the next vehicle purchase to this dealership! Friendly experience!
A family dealership that makes you feel like your family too - Jim Roach
Reagan and Rich treated us like we were family. This was our third car/SUV we have bought from Kowalski Ford. The service doesn't stop there, when you bring in your vehicle for service or just a free wash, Reagan is there to greet you and make sure that your visit is a pleasant experience.
always great service and friendly people - Ric852
When you call the or email they are always there to answer your questions or get you in for service. Sandy is the best at making sure you get in and out with no hassle. Great place to buy a car or have one serviced.
Great, professional and friendly - Guzina4
Jeff B, Mike Palotta & Nick in finance went above and beyond to get me the car of my dreams ! The car was not on the lot but they found it at another dealership and got it to me ! Jeff even came in on his day off for us to pick up the car !!! We will forever be greatful for all the hard work and attention we got throughout the process.
Thank you Palotta Ford !!!
LOVE My New-To-Me RDX - N. Idaho RDX
Damian Marchitello at Smail helped us complete our internet purchase with patience and good humor! We love our RDX and it is exactly what he described. Being that we live in North Idaho and the car was in Pennsylvania, we had to rely on Damian's honesty and integrity as we made our purchase. Damian even sent us a picture of the RDX being loaded on the truck to make it's long trip across the country! We appreciate Damian's help and would recommend him to anyone!
Financial Services Manager
Klaben Ford Lincoln
Klaben Ford Lincoln of Warren
Warren Midtown Motors