Great! - abielinski
When I started looking to trade in my jeep for a truck things didn't go so well, but when I went to Klaben Ford Lincoln in Kent my experience started off great right off the bat! Nate Bryant is an excellent salesman. It's often that whenever you go to a dealership you feel pressured and pushed to buy something, but not with Nate. He has a great attitude and is very upfront with his sales. Not once did I feel pressured into buying something so he could make a sale. He took his time and worked with me to get me just what I wanted. I would highly recommended Nate as a salesman and Jennifer in finance! I also want to thank Rich Klaben, manager and owner, for his excellent service. He was very helpful and kind! Great people and a great company! Very please with the service!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Always Pleasant, Friendly and Caring - burk48
This will be the fourth Ford that we have purchased from this dealership. From the first time to the present have been treated so well. You are allowed to tell what you are looking for with no pressure to go in another direction. Every employee here no matter what dept. are attentive to what you need at the moment.
Awesome car buying experience - Angie Queen
Tyler went above and beyond to give my husband and I a seamless car buying experience. He is a "dynamo"! We are excited to get our vehicle out on the road! We hope to have many more experiences just like this one!
Detailed Ford Fusion - Jennifer80
I spilt a gallon of milk in my truck of my car. The smell is gone, I couldn't to be any happier. Excellent WORK!
Very Helpful! - Bob McNorton
My wife and I bought a car today and Kevin was very helpful, knowledgeable and friendly while helping us with the financing process and addressing all that paperwork. We really appreciated the time he took to assist us.
very good - gtcruiser
For at least 25 years I have bought all my genuine Ford Parts as well as some tires, off of Michelle Melter at Bob Gillingham Ford without issues or problems and will continue to do so. They always arrive exactly as was ordered and needed to make my repairs. Never errors with ordering of them. I believe in Genuine Ford parts for all of my Ford repairs. Thanks, for the good work and I will continue to buy from you. Thanks
An awesome car buying experience, as always! - Ashleymay716
I am so in love with my 2017 Ford C Max Hybrid Titanium Edition!! It is A nicer car than I could have ever dreamed of being able to own, and Jeremy Bickling deserves all of the credit for making it work for us! We had purchased our first two Focuses from him and were incredibly happy with the service we received but this time he spent days juggling numbers trying to get the most ideal situation for us and boy did he fulfill his promise! Instead of the crazy 18% interest I was paying on my 2012 Focus (and getting nowhere) he cut my interest rate down to a third of that on my C Max, allowing us to be able to afford something much nicer without breaking the bank. He then helped us upgrade my husbands Focus to a 2015 Titanium edition for essentially the same amount we were paying for his 2013 Focus. The dedication Jeremy showed to get us in such wonderful vehicles at such great rates is above and beyond expectation! He is an incredible asset to your company and we look forward to working with him again in the future!
Fantastic and VERY helpful! - A. Francis
Best dealership that I experienced out of the 3 or 4 I've been to over the past 3 weeks. Very friendly, helpful, and willing to work with you! They made me feel very comfortable and didn't rush me into anything, where as most dealerships that I go typically do.
Top of the line service....and complimentary car wash - Bill
Scheduled an appointment on line requesting "the works!" We will be driving a very long distance and wanted to be sure everything was A-ok.
A Pleasure to deal with - robsNewRideF150
Mike and Brett understood what I wanted and why and did what was necessary to make that happen. I spent a good 8 hours working with a different dealership trying to achieve something impossible. Rather than help me into a truck that fit my wants and budget, they pointed me to other vehicles still out of my range. I left frustrated.
Not the case with Spitzer!! :) I found a truck that was what I wanted and more! Mike and Brett streamlined the process and I was driving home in a truck in about 2 hours.
Thanks, guys, I would certainly recommend you to others.
Summarize in just a few words that's pretty hard to do becau - terry914
The first thing I need to say about Donnell Ford in Salem Ohio the people there are very nice kind they do not overwhelm you they give you your time your space and they get you in the best thing that fits for you you are comfortable when you leave their driving your new vehicle knowing that you had all the best care that anybody could ask for thank you Ron the salesman Angel my financial person you two did an excellent job and thank you Jim for giving these to the opportunity to work for you at Donnell Ford I will be back
Special Fianance Sales Consultant
Great job! - stephanie769
Everyone was awesome and everything went smoothly. I will definitely recommend this dealership to my friends and associates. Absolutely love my vehicle. Want to thank everyone at the dealership for being so kind
New car - Cliff Reep
The sales team made it easy to get my new car..They took the time to get me the car I wanted.Thank you very much.
new SUV purchase - SteveTracy
We have purchased several vehicles from Weber Harris in the past few years and have had great personal service every time.
Our sales consultant (Dave Bartholomew) was very personable and honest.
Dave helped us find the perfect vehicle for our needs and assisted us with all aspects of our purchase.
We are very pleased with our new purchase and look forward to visiting our friends at Weber Harris in the future.
Thank you for putting our needs first
Excellent - Kellyblaise
I had a great experience at Day Ford. Mike Bonnetti made sure I got what I needed and wanted in a car. I would definitely recommend this dealership to my friends and family.
Was the easiest car buying experience I have ever had . - Camden12
Our experience buying at car at classic ford was the easiest by far we have ever experienced. Tyler had all of our documents ready to go when we got there . We test drove it and went straight to signing papers while Tyler got our new car cleaned and full tank of gas and helped get our belongings out . We will definitely be buying future vehicles at classic ford .
Works for the customer. - '14 F150
I had done my research and knew what I needed in a truck. My salesman took that information and we started looking at possibe new and used vehicles. He was very patient with me, and over the course of about 3 weeks we found the truck that was the best fit for me. The week after I took delivery we hitched up my camper and put 5500 miles on it over the next 3 weeks and had no problems. It now has 18000 on it and has been serviced by the dealer. I would definitely buy from this salesman again.
I also financed at the dealer, and it was quick and easy.
My Key - Mad Irishman
B. Hazlett is one of your greatest assets. She treats people like they are the most important people
that walk in the shop or call on the phone. Many times I am out of state with questions and she always comes through... I had to deal with customers for over forty years. My boss repeated many times , "Remember they pay are bills, they're always right ." Thanks Bailie. Got MY KEY ISSUE SQUARED AWAY !
One person on the team on 1/16/2016 must have gotten something terribly sour in her oatmeal. Maybe someone could help Julie Crawford before it's too late.
I just bought ANOTHER car from Todd - garagedoors7248165177
I traded in my Envoy for a Fusion last month. Love the car! I was not the easiest to get approved but they not only stayed within my budget, but called me back a couple days later because they found me a lower payment! Ask for Todd, he'll make sure you're taken care of.
Purchased a replacement vehicle - Katb_70
I was shopping for a replacement vehicle due to a recent total loss. The Auto Nation entire team took such amazing care of me and went above and beyond to insure that all documents were in place. At no time at all, I was driving away in my new Fusion. I am very grateful to all involved who made this experience a positive one! Thank you all so much for caring for me like family!
Easy and fast - Swift2000
Aldo is the best salesman I have ever had. Quick and right to the point. He knows the product he is selling which is rare in the car biz these days. Scott in finance worked with me over the phone for payment options and an extended warranty. So all I did was literally get there sign papers and drive off. FANTASTIC EXPERIENCE! Thanks again Butler County Ford!
Leased a Ford Edge - Bill & Chris
From start to finish Andrew and Russ provided information and suggestions that took us from start to finish with the leasing of the Ford Edge in as smooth and comfortable method possible.
Below you are asking me to rank the quality of one aspect of my experience with this dealer against another. We have always receive superior treatment from every department with which we worked and felt every department was serving our interests. Therefore I picked the last option
😄😄😄 - Jamie
Excellent customer service!! Would recommend to everyone.. Shawn and Colton were great guys to deal with. Greeted me as soon as I pulled in... Love my 2015 Ford Edge!!!! ??
Made it to easy - Moochie
I bought a Lincoln from denny yoho who was very accommodating and made it very comfortable for me in getting everything you need to purchase a car.
Vehicle Purchase - Cibella,Babs
Amanda did a great job putting together a deal on a vehicle. We will return for the next vehicle purchase to this dealership! Friendly experience!
Top notch before and after sale experience - MK cae
I have a disdain for automobile dealerships. My view has been alter after my experience with Pallotta Lincoln. The sale was straight forward with no hastles. Service has been the same. Great job guys. Keep up the good work. Kudos to the owner for maintaining top notch employees in all departments .Thanx again. Mike K.
LOVE My New-To-Me RDX - N. Idaho RDX
Damian Marchitello at Smail helped us complete our internet purchase with patience and good humor! We love our RDX and it is exactly what he described. Being that we live in North Idaho and the car was in Pennsylvania, we had to rely on Damian's honesty and integrity as we made our purchase. Damian even sent us a picture of the RDX being loaded on the truck to make it's long trip across the country! We appreciate Damian's help and would recommend him to anyone!
Again, superior work! - Bernie 777
This was our 4th car we have bought over the years at this dealership. Our salesman, Tony Franceschini, is very good at what he does-answers our questions with 0 pressure to buy. I like the concept of no pressure-provide me the facts and figures-and my wife and I decide.
Fast, Friendly and Effective - Bill Feikert
Truly the best service department I have ever dealt with. They made my inconvenience of needing a repair a pleasant experience. Thank you, Bill Feikert
Service Sells... - Fox Fanily
Sales sells the first, Service sells the rest...that's an old saying around dealerships and it still holds true today...that's why we buy from Donley Ford - their service department.
Financial Services Manager
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