professional service - Brad Vanderheyden
very professional service team!
I love Mark's comunication! They worked hard to turn our truck around in the shortest time possible!
I would highly recomend the service team there.
Most polite and helpful sales associates - Galaxy1998
Jordan is a very funny but knowledgeable sales associate. He along with Mr.Khan and Nicole helped us pick the right SUV. They were all very helpful and respectful while being patient they took their time and had a customer first attitude which is fantastic. The overall experience was amazing and I would definitely recommend this dealership to anyone looking for a Mercedes -Benz!!!!!
Top Reviewed Specialists At This Dealership
Wonderful customer experience - masonmow
Greg was polite and great to work with on the purchase of a previously owned vehicle. Though he wasn't able to get us down to the price we would have liked (not his fault) he was very thorough in explaining all possible incentives available. He understood the back and forth dance was unnecessary and we got straight to what we needed to make the deal. We will definitely refer new business to him.
Sales and Leasing Consultant
Very Good - Hamman
We purchased a GLS 550 Mercedes in December. The salesman Juan Estrada was very helpful and knowledgable. The manager Jeff DiSandro was also helpful. We had a issue with our GLS that we noticed after we left the dealership and Mr DiSandro said he would take care of it and he did. The service department was also very accommodating, giving me a loaner while they worked on my car.
Terrific helpful Staff! - BenzDriver
I did a lot of research before deciding on a Mercedes. Their track record for quality cars was and continues to be a main reason for buying one for me. I visited and test drove at five or six dealerships and found Westmont to be the most straight forward and helpful sales people I met. Ernie, although new to MB Westmont, listened closely and attentively and truly heard what I said to help me get to the right purchase. I believe he will be very successful in sales there because he went above and beyond to make me feel comfortable with the deal, the terms, and the car itself. Both the Used and new Car Managers pitched in when needed when it came to fielding questions about the financing to a point that I felt very comfortable with proceeding. I looked to only lease but decided smartly I might add, to finance instead. Their selection was top notch, and literally everyone from the person who washed the car to the Finance manager was sincerely focused on helping me completely. This is rare service in a car sales business don't you think?
Best Dealership I have ever dealt with... - Erik Weidner
We recently purchased our 6th Mercedes from Mercedes-Benz of Naperville. Each and every time we have been treated with courtesy and respect. We have dealt with many dealerships and Mercedes-Benz of Naperville is far and away the best.
Mercedes-Benz of Hoffman Estates